Commercial Lines Account Manager/Customer Service Representative

GR Insurance Associates LLC
  • Jackson, MO
  • Full-time
7 days ago

Job Description

Please use this link to apply for this position:

https://www.prospark.ai/jobs/golden-rule/commercial-lines-csr

This position assists the Producer/Agent with timely and quality handling of customer service needs. Will handle daily responsibilities of answering the phone, transferring calls as needed, taking payments, answering billing questions, sending ID cards, filling claims, certificates of insurance, mail, small administrative tasks, reshopping of current accounts, etc. Benefits offered after 90 days. Monday-Friday 8:30a-4:30p. There is potential to move up the ladder and become a full fledged account manager if applicant gets licensed with the potential to move to management in the future. Pay starts at $18/hour with no experience with potential raises after the 90 day probation period and getting licensed in P&C but is negotiable with experience.
Be hard-working, dependable, and self-motivated with a great attitude

Quick learner with the ability to work in a fun, rewarding, and fast paced environment.

Flexible work schedule. Full benefits, paid time off, retirement plan.

Hold an active Missouri Insurance license Preferred but not required as long as agrees to obtaining license within 90 days.

A professional phone and in-person presence

Be able to work with business owners

Be hard-working, dependable, and self-motivated with a great attitude

Know insurance coverages and how to compare requested vs. quoted preferred but not required.

Management experience preferred but not required.

Quick learner with the ability to work in a fun, rewarding, and fast paced environment.
Required experience:

  • Customer service experience: 1 year minimum

Job Type: Full-time

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Ability to Commute:

  • Jackson, MO 63755 (Required)

Ability to Relocate:

  • Jackson, MO 63755: Relocate before starting work (Preferred)

Work Location: In person

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Numbers & Facts

LocationJackson, MO
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Billingunmatched
  • Customer Service Evaluationunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Insuranceunmatched
  • Insurance Documentationunmatched
  • Insurance Salesunmatched
  • Resolve Customer Issuesunmatched
  • Sales Managementunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched

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