Trusted reputation: be a part of an agency with over 90 years of experience
Strong carrier partnerships
Job Description We are seeking a professional and personable Commercial Lines Representative to join our team. In this role, you’ll be the first point of contact for business clients, whether it is providing service to existing customers or gathering commercial insurance details, preparing quotes, and matching them with the best options from the wide variety of carriers we represent. You’ll deliver exceptional service, problem-solve with confidence, and work alongside a supportive, upbeat team that values collaboration and growth.
The ideal candidate will love helping people, enjoy learning new things, and want to grow in a team first, high-energy workplace.
Responsibilities
Answer customer questions via phone, email, and in-person
Assist clients with new quotes, updating policies, certificates, payments, and other services
Maintain detailed records of client interactions, including documentation
Review insurance policies
Collaborate with colleagues to provide comprehensive customer service
Aptitude for risk management
Qualifications
2 years prior commercial property/casualty insurance experience
Knowledge of commercial property/casualty insurance products
High school diploma/GED required
Excellent customer service skills
Highly organized with strong time management skills
Familiarity with Microsoft Office and other software applications
Strong communication skills - able to explain insurance concepts clearly
Customer first mind set with a proactive, upbeat attitude
Proven ability to meet or exceed deadlines/goals
Join Thomes Insurance Group and help business protect their future, apply today and be part of a team that is redefining what customer service in commercial insurance feels like!
Numbers & Facts
Location
Buffalo, MN
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Exceeded Sales Goalunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Insuranceunmatched
Insurance Salesunmatched
Microsoft Officeunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Property and Casualty Insuranceunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Risk Managementunmatched
Service Deliveryunmatched
Time Managementunmatched
Vision Planunmatched
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