Commercial Lines Product Manager

Commercial Lines Product Manager

Commercial Package & Small Business Insurance

Location: Florida (Hybrid)

Compensation: $120,000 - $150,000 Base Salary + Comprehensive Benefits

A growing Property & Casualty insurance organization is seeking a Commercial Lines Product Manager to help lead the strategy, performance, and ongoing development of its commercial package product portfolio. This position will play a key role in managing a growing book of business while partnering across underwriting, actuarial, technology, claims, operations, and distribution to drive profitable growth initiatives.

This is a highly visible role offering the opportunity to influence product strategy, portfolio performance, underwriting direction, and future commercial product expansion efforts.

Key Responsibilities

Product Strategy & Portfolio Management

• Drive the overall performance and profitability of commercial package insurance products.
• Monitor key business metrics including growth, retention, profitability, and portfolio performance.
• Evaluate market opportunities and recommend enhancements to product offerings, pricing approaches, underwriting guidelines, and coverage structures.
• Partner with internal stakeholders to develop and execute short- and long-term product strategies.
• Analyze market trends, competitor activity, regulatory developments, and customer needs to support strategic decision making.

Portfolio Performance

• Manage portfolio results across multiple dimensions including class of business, geography, distribution channel, and industry segment.
• Identify opportunities to improve profitability and support sustainable growth.
• Collaborate closely with actuarial, underwriting, and analytics teams to evaluate performance trends and recommend corrective actions when necessary.
• Develop and present portfolio insights and recommendations to senior leadership.

Product Development & Innovation

• Lead product enhancement initiatives from concept through implementation.
• Contribute to future commercial product development and expansion efforts.
• Support modernization initiatives focused on improving competitiveness, operational efficiency, and customer experience.
• Help identify opportunities for new products and adjacent market growth.

Technology & System Implementation

• Serve as a key business partner during technology enhancements and platform modernization efforts.
• Translate business objectives into functional requirements, workflows, and implementation priorities.
• Work closely with technology, operations, and vendor partners to ensure successful delivery of product capabilities.
• Participate in testing, implementation planning, issue resolution, and ongoing product optimization.

Underwriting Partnership

• Act as a strategic partner to underwriting leadership on risk selection, product performance, and portfolio management initiatives.
• Review and evaluate complex underwriting referrals and business exceptions within established authority guidelines.
• Provide expertise on underwriting appetite, eligibility, coverage interpretation, and portfolio strategy.
• Support ongoing refinement of underwriting guidelines and best practices.

Cross-Functional Leadership

• Partner with teams across underwriting, actuarial, claims, operations, compliance, finance, marketing, and distribution.
• Support product rollouts, growth initiatives, and process improvement efforts.
• Engage with agents, brokers, and distribution partners to better understand market needs and improve ease of doing business.

Qualifications

Required Experience

• 5+ years of Property & Casualty insurance experience with significant Commercial Lines exposure.
• Experience working with commercial package, businessowners, small commercial, or middle market products.
• Product management, portfolio management, underwriting, or line-of-business leadership experience.
• Prior underwriting authority or referral decision-making experience.
• Experience partnering on system implementations, product modernization projects, or technology-driven initiatives is highly preferred.

Skills & Expertise

• Strong understanding of commercial insurance products, underwriting principles, coverage design, and portfolio management.
• Ability to evaluate business performance and translate insights into strategic actions.
• Strong analytical and financial acumen.
• Experience working across business and technology teams.
• Excellent communication and stakeholder management skills.
• Proven ability to influence decisions across multiple functional areas.

Education & Designations

• Bachelor's degree or equivalent industry experience.
• CPCU, ARM, AU, or similar industry designations preferred.

Why Consider This Opportunity?

• Opportunity to influence the strategy and direction of a growing commercial insurance portfolio.
• High level of visibility and collaboration with senior leadership.
• Significant impact on product development, portfolio performance, and future growth initiatives.
• Blend of product management, portfolio management, underwriting, and technology leadership responsibilities.
• Opportunity to help shape the future of a growing commercial lines platform.