Commercial Loan Assistant

Commercial Loan Assistant

Cincinnati, OH

Lending - Commercial Lending /

Full-Time Non-Exempt /

On-site

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Overview:

As a Commercial Loan Assistant, you'll provide support for multiple Commercial Lenders as well as working directly with customers. You'll uphold the bank''s high standard of excellence as the customer's go-to person, encouraging customers to call anytime with whatever needs they may have. With a limited degree of supervision, you are a problem solver, independently handling a wide range of administrative tasks, and so much more.

What You'll Do:

Day in the Life - You'll provide excellent support to lenders, allowing them to concentrate their time on sales and new business. Your support includes obtaining preliminary information needed by the lender, assisting with daily customer activities and inquiries, and setting up appointments for the signing of documents. You also work directly with customers. Communication is key as you support the lender and customer from the beginning, obtaining preliminary information, all the way through the end, reviewing documents, such as the closing checklist and other documentation for proper execution. Yours are the final set of eyes, making sure all elements of the transactions are obtained. Other customer contact may include collecting information needed by the lender, credit analyst team, or attorneys, and contacting clients about sensitive matters, including overdrafts and past due payments.

What it Takes:

Ability to: communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.

Proficiency in: Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

Bonus Points:

• Bilingual
• Knowledge of Banking, especially in the commercial area

What We Can Offer You:

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays, and bereavement leave
• Education Assistance Program
• Paid Parental Bonding Leave
• Wellness benefits
• Life event coverage
• Service awards
• Financial benefits including 401(k) match, stock purchase plan and more
• Great deals on both national and local discounts on everything from computers and vacations to phones and retail shopping
• Logo wear discounts
• Free checking account, checks and discounted bank services

About Us

Heartland Bank, a Division of German American Bancorp, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

German American Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (pregnancy, sexual orientation, or gender identity), age (40 or older), national origin, genetic information, veteran status, disability, or any other basis protected by law.

German American is committed to the full inclusion of all qualified individuals. As part of this commitment, if you require reasonable accommodation in completing the application process, interviewing, or completing any pre-employment testing, please direct your inquiries to our Talent Acquisition team at 812-482-0717 or [email protected].

German American employees are required to adhere to laws and regulations applicable to banks and to German American policies and procedures. Applicants should expect to complete necessary pre-employment screening pursuant to these laws, regulations, and policies.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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