Commercial Maintenance Technician

MAINTENANCE TECH JOB SUMMARY:

The Commercial Maintenance Technician is responsible for the maintenance and repair of industrial warehouses, medical offices, retail spaces, residential multifamily homes, and administrative offices. This role requires a self-motivated professional who can work independently, use technology to manage work orders and invoices via a tablet, and provide exceptional customer service in a client-facing environment. The technician will ensure that all facilities are well-maintained, safe, and operating efficiently.

JOB DUTIES:

• Perform routine inspections, troubleshooting, and repairs to building systems, ensuring operational efficiency.
• Maintain and repair HVAC, plumbing, electrical, and general building systems to industry standards.
• Respond to tenant and client maintenance requests in a timely and professional manner.
• Execute preventive maintenance to minimize downtime and costly repairs.
• Complete on-call emergency maintenance as needed, responding to urgent facility issues.
• Perform light carpentry, drywall repair, painting, and flooring work as required.
• Ensure compliance with safety regulations, building codes, and OSHA standards.
• Utilize a tablet or property management software (such as Yardi, Rent Cafe, or Maintenance IQ) to log work orders, track repairs, and submit invoices.
• Manage and maintain inventory of maintenance tools, supplies, and replacement parts.
• Oversee grounds and exterior maintenance, including landscaping, snow removal, and parking lot upkeep.
• Work with vendors and contractors for specialized maintenance or repair projects.
• Provide exceptional customer service and maintain a professional demeanor when interacting with tenants, property managers, and building owners.
• Maintain company tools, equipment, and work vehicles in good condition.
• Participate in ongoing training and continuing education to stay updated on industry best practices.
• Always represent the company in a professional and courteous manner.
• Work independently and demonstrate strong problem-solving and time management skills.
• Other duties as assigned.

KNOWLEDGE AND SKILLS:

• Strong knowledge of HVAC, electrical, plumbing, carpentry, and general facility maintenance.
• Familiarity with tools and equipment such as power drills, saws, voltmeters, gas meters, and key machines.
• Ability to read and follow technical instructions, blueprints, and safety protocols.
• Proficiency with tablets and work order management software.
• Strong organizational skills with the ability to multi-task and prioritize in a fast-paced environment.
• Excellent customer service and communication skills, with a professional and courteous attitude.
• Ability to work independently while maintaining accountability and efficiency.
• Experience working in commercial properties is preferred.

PHYSICAL REQUIREMENTS:

• Ability to stand, walk, and perform physical labor for 66-100% of the workday.
• Frequent bending, stooping, squatting, climbing stairs, pushing/pulling, and reaching overhead.
• Ability to lift/move/push/pull up to 50 lbs. as needed.
• Must be comfortable working indoors and outdoors in various weather conditions.