Commercial Operations Analyst

Build your best future with the Johnson Controls team 

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. 

 
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. 

What we offer: 

• Competitive salary 

• Paid vacation/holidays/sick time 

• Comprehensive benefits package including 401K, medical, dental, and vision care 

• On the job/cross training opportunities 

• Encouraging and collaborative team environment 

• Dedication to safety through our Zero Harm policy 

What You will do:

You are detail-oriented and focused on execution. You take ownership of your workflows, running them with precision while proactively surfacing opportunities for improvement. You are equally capable of running an established workflow and building a quick analytical tool from scratch. You are comfortable operating independently and managing multiple workstreams. 

How you will do it:

• Resource Planning (SIOP) Execution: Run the Sales, Inventory, and Operations Planning process, gathering key inputs and translating outputs into demand, capacity, and financial implications. 

• Financial Reporting & Model Maintenance: Maintain and enhance cost estimation models and FP&A tools, ensuring inputs are accurate and up to date to support pricing and margin analysis. 

• Sales Operations Management: Execute the full sales operations workflow, including order entry and review, customer portal coordination, invoicing, and regular sales reporting. 

• Process Prototyping: Rapidly build and iterate lightweight operational tools and models to meet immediate business needs, then hand off proven workflows for formalization into scalable systems. 

• Process Improvement: Identify gaps and inefficiencies in current processes and collaborate with cross-functional stakeholders to develop and implement improvements. 

What we look for:

Required

• Education: A Bachelor's degree in finance, operations, engineering, or a related analytical discipline is required. 

• Experience: 2–5 years of experience in an operations, finance, or manufacturing environment with direct involvement in financial reporting, production planning, or order management. 

• Operational Reliability: A track record of owning recurring workflows end-to-end with high accuracy and minimal oversight. 

• Analytical Ability: Ability to work within and maintain complex operational and financial models. 

• Communication: Clear and concise in surfacing operational issues and reporting findings to both technical teammates and business stakeholders. 

Preferred

• Adaptability: Experience in a high-growth environment where processes are still being defined. 

• AI Tools/Programming: Familiarity with leveraging AI tools or lightweight automation to improve productivity and processes 

This role generally requires 4 days onsite per week at our Burlington, MA site.

HIRING SALARY RANGE: $94,000 -$118,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.  This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit

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