Commercial Operations Director

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Prescott's, Inc.

As the Director of Commercial Operations, you will serve as a senior strategic leader at Prescott's Med, reporting directly to the Senior Vice President (SVP) of Sales. This position is responsible for designing, building, and managing the infrastructure that powers commercial performance across the organization. The Director serves as a senior cross-functional partner to Sales, Marketing, Finance, and Operations to drive go-to-market strategy execution, revenue optimization, and commercial scalability.

You will be accountable for the organization's revenue operations architecture, including commercial analytics, pricing strategy, contracting governance, deal desk oversight, and CRM ecosystem management. You will operate at a strategic level, influencing commercial policy, market positioning, and long-range planning in addition to overseeing the commercial systems that enable sales effectiveness.

Additionally, you will drive enterprise-wide commercial intelligence, owning the development of sophisticated forecasting models, market analysis, and executive business reporting that inform executive decisions. The role focuses on building scalable commercial infrastructure, cross-functional alignment, and data-driven decision-making frameworks that elevate the performance of the entire commercial organization.

This role will be located in Monument, CO or can be remote.

Responsibilities

Commercial Strategy & Revenue Operations

• Serve as the strategic architect of commercial revenue operations, integrating processes across Sales, Marketing, Finance, and Customer Success to optimize the full commercial lifecycle.
• Lead commercial planning cycles including comp plans, quota setting methodology, territory design, and commercial coverage modeling.
• Identify and evaluate new market opportunities, channel strategies, and go-to-market models in partnership with the SVP of Sales and executive leadership team.
• Drive commercial policy development including pricing governance, discount authorization frameworks, and deal approval hierarchies.

Pricing Strategy & Deal Desk Leadership

• Own Prescott's Med's pricing strategy and governance framework, including list price architecture, contract pricing tiers, and GPO/IDN pricing models.
• Lead the Deal Desk function, providing senior-level guidance and approval on complex, strategic, or non-standard commercial arrangements.
• Establish and maintain competitive pricing benchmarks and margin analysis to support profitable growth decisions.
• Partner with Finance to develop ROI models and commercial investment analyses that inform executive go/no-go decisions on strategic deals.
• Develop and enforce commercial contracting standards, ensuring consistency, compliance, and speed across all customer-facing agreements.

 Commercial Analytics & Business Intelligence

• Architect and oversee Prescott's Med's commercial data and analytics infrastructure, including CRM ecosystem, data warehouse integrations, and business intelligence platforms.
• Design and deliver board-level dashboards, executive business reviews (QBRs), and commercial performance reports that synthesize market, revenue, and operational data.
• Lead the development of advanced forecasting methodologies, pipeline analytics, and predictive modeling to enable proactive commercial decision-making.
• Serve as the organization's principal authority on commercial data integrity, governance, and reporting standards.
• Translate complex data sets into actionable strategic insights and executive recommendations for the SVP of Sales and senior leadership team.

 Commercial Systems & Process Governance

• Provide strategic ownership and governance of the CRM ecosystem (e.g., Salesforce), ensuring it is architected to support enterprise-scale commercial operations.
• Oversee vendor and technology partner relationships for commercial systems, including selection, contract negotiation, and performance management.
• Drive standardization and continuous improvement of core commercial processes—including contracting, opportunity management, revenue recognition readiness, and compliance workflows.
• Partner with IT and Finance to ensure commercial systems integrations meet regulatory, privacy, and data security requirements relevant to medical device or life sciences environments.

 Cross-Functional Leadership & Organizational Development

• Act as a senior thought partner to the SVP of Sales and executive team on commercial transformation initiatives, organizational design, and capability building.
• Lead cross-functional commercial operations projects, including M&A integration support, new product launch readiness, and commercial expansion into new markets or geographies.
• Build and mentor a high-performing Commercial Operations team, developing talent pipelines and establishing a culture of analytical rigor and operational excellence.
• Champion change management initiatives related to commercial process transformation, system implementation, and organizational alignment.
• Represent Commercial Operations in cross-departmental executive forums and serve as a key liaison to the Board of Directors on commercial performance matters.

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or related field required
• Minimum of 5-8 years of progressive experience in Commercial Operations, Revenue operations, Business Strategy or related field, with demonstrated leadership at a senior manager or director level.
• Proven experience leading enterprise-scale commercial initiatives including pricing strategy, deal desk governance, territory planning, and commercial systems architecture.
• Demonstrated success in leading and developing cross-functional teams in a matrixed, high-growth organization.
• Proven experience managing sales operations, forecasting, and strategic planning.
• Strong analytical abilities, including experience in data analysis, performance metrics, and working with CRM/ERP systems or platforms (preferably Salesforce), business intelligence tools (such as Tableau or Power BI), and commercial infrastructure.
• Advanced analytical and financial modeling skills with the ability to distill complex, multi-variable data into executive-level insights and board-ready presentations.
• Deep expertise in healthcare contracting, pricing governance, and compliance frameworks (e.g., Sunshine Act, GPO/IDN structures).
• Exceptional executive presence and communication skills, with the ability to influence and align stakeholders at all levels including C-suite and Board of Directors.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strategic thinker with strong problem-solving skills and attention to detail.
• Ability to travel domestically as needed.
• Must be able to successfully pass a background check and drug test prior to starting position.

Preferred:

• MBA or relevant advanced degree strongly preferred.
• Significant experience in the medical device, healthcare technology, or life sciences industry, with a deep understanding of GPO/IDN contracting, regulatory commercialization, and healthcare market dynamics strongly preferred.
• Familiarity with healthcare regulatory and compliance requirements is a plus.

Salary: $125,000 to $145,000 annually plus bonus

Benefits

What we offer:

At Prescott’s, we prioritize your well-being and growth with a comprehensive benefits package including:

* Paid time off

* Healthcare insurance (medical dental, and vision coverage)

* Accident insurance, critical illness, and hospital indemnity insurance

* Short term (employee paid) and long-term disability (employer paid)

* 401K plan with company matching.

* Continuous learning and development - offering opportunities for training, workshops, and certifications.

* Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.