Commercial Property Administrator

About Bedrock

Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit. 

Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company. 

For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X. 

Position Summary  

The Commercial Property Administrator supports the efficient management of commercial properties by handling administrative duties, tenant relations, maintenance coordination, and operational support for the Property Management team. This position reports to a Commercial Property Manager and will work alongside the team’s Commercial Assistant Property Manager.

Essential Functions

• Maintain confidentiality while relaying information to the Property Manager.

• Prepare reports, presentations, correspondence, and related documents.

• Serve as a liaison to tenants/residents, ensuring quality service and satisfaction.

• Coordinate tenant/resident relations, including move-ins, move-outs, and communication of building updates.

• Maintain and organize shared electronic files, tenant/vendor records, and contact lists.

• Assist with service contract coordination and purchase order preparation.

• Manage and monitor work order requests, logs, and reports.

• Oversee environmental services, engineering, and on-site security as needed.

• Create and manage rent letters, reconciliations, and invoices for tenants/residents.

• Schedule meetings, reserve conference rooms, and coordinate conference calls.

• Coordinate loading dock access and issue tenant/vendor badges.

• Monitor and order supplies and snacks.

• Ensure certificates of insurance are current and on file for all tenants and vendors.

• Schedule and oversee environmental services and engineering support and coverage.

• Perform other duties as assigned.

Position Requirements

• Minimum of 1 year of relevant work experience required.

• At least 1 year of administrative experience is required.

• High school diploma or GED is required; Associate's or Bachelor's degree preferred.

• Prior technical experience or real estate knowledge is preferred.

Position Qualifications 

• Strong organizational skills with attention to detail.

• Effective multitasking and time management abilities.

• Maintains confidentiality with integrity and discretion.

• Strong written and verbal communication skills.

• Ability to handle basic problem-solving within established guidelines.

• Interpersonal skills for resolving conflict and building relationships.

• Working knowledge of property management practices is a plus.

Core Competencies

• Communication: Effectively communicates information clearly and professionally, adapts messaging to the audience, and builds positive working relationships with residents, guests, and team members.

• Planning & Organization: Manages time and priorities effectively, adapts to changing needs, and executes tasks with attention to detail and accuracy.

• Problem Solving: Identifies and addresses routine issues using sound judgment, collaborates with others as needed, and escalates more complex situations appropriately.

• Culture & Ethics: Demonstrates integrity, professionalism, and respect in all interactions, contributing to a positive and inclusive environment aligned with organizational values.

• Technical Skills: Demonstrates the skills and knowledge needed to perform role responsibilities effectively and collaborates with others to support team and organizational goals.

• Leadership & Accountability: Demonstrates accountability by setting and meeting expectations, taking ownership of responsibilities, building positive relationships, modeling organizational values, and adapting effectively to change.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically. 

Disclaimer 

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time. 

Bedrock is an equal-opportunity employer.