Commercial Roofing Service Manager

Baillow Recruiting
  • Fargo, North Dakota
    30+ days ago

    Job Description

    We’re partnering with a growing commercial construction company in the Fargo area to hire a full-time Commercial Roofing Service Manager. This is a hands-on leadership opportunity for someone who knows commercial roofing, understands service work, and is ready to take ownership of a department with strong growth potential.
    In this role, you’ll lead service operations, manage crews, support customers, and help build a reliable, profitable service department focused on quality workmanship, fast response times, and long-term client relationships.

    What You'll be Doing:

    • Lead day-to-day service operations for commercial roofing repair, maintenance, inspections, warranty work, and small reroof projects
    • Serve as the primary contact for building owners, property managers, facility managers, and service customers
    • Schedule crews, materials, equipment, and subcontractors to keep work moving efficiently
    • Visit job sites to inspect roof issues, diagnose leaks, and recommend practical repair solutions
    • Prepare estimates, proposals, scopes of work, and maintenance agreements
    • Ensure jobs are completed safely, on time, within scope, and to quality standards
    • Track service performance, including response time, backlog, labor efficiency, job costs, and margins
    • Lead, train, and support service technicians and crews
    • Improve service processes, documentation, reporting, and job tracking
    • Collaborate with operations, sales, and accounting to support billing, profitability, and customer satisfaction

    Who We're Looking For:

    • 5+ years of experience in commercial roofing, sheet metal, building envelope, or related construction services
    • Previous experience managing service work, field crews, or repair operations
    • Strong understanding of commercial roofing systems, leak diagnostics, repairs, and maintenance
    • Ability to read plans, specifications, work orders, and service documentation
    • Confident communicator who can work professionally with customers, crews, vendors, and internal teams
    • Organized, proactive leader who can manage schedules, priorities, and moving parts
    • Financial awareness with an understanding of job costing, labor efficiency, and profitability
    • Valid driver’s license and ability to travel locally for site visits and customer needs

    What Our Client Offers:

    • Salary: $70,000 - $80,000 per year DOE
    • Full-time Monday - Friday schedule
    • Health, dental, vision, and life insurance
    • 401(k) with company match
    • Paid time off
    • Employee Assistance Program
    • HSA/FSA options
    • Referral program and employee discounts
    • Opportunity to lead and grow a key department within a stable construction organization
    • Team culture built around quality, accountability, communication, and problem-solving

    Numbers & Facts

    LocationFargo, North Dakota

    Skills

    • Accountingunmatched
    • Billingunmatched
    • Commercial Constructionunmatched
    • Constructionunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • Facilities Managementunmatched
    • Flexible Spending Accountsunmatched
    • Identify Issuesunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintenance Servicesunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Profit & Lossunmatched
    • Property Managementunmatched
    • Proposal Writingunmatched
    • Quality Metricsunmatched
    • Roofingunmatched
    • Salesunmatched
    • Schedule Developmentunmatched
    • Time Managementunmatched
    • Vision Planunmatched
    • Willing to Travelunmatched

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