The Commercial Sales Consultant sells alarm systems and other surveillance equipment to businesses/commercial entities to monitor security at a commercial level. The Commercial Sales Consultant is responsible for preparing proposals, running appointments, and closing sales.
Essential Functions
Knowledge of products, services, pricing, methods, history and reputation of Guardian Alarm
Prospect for new business
Create goodwill and further the positive image of Guardian Alarm by acquainting police crime prevention departments in geographic territory with Guardian and self and act as liaison between Guardian and Police Department
Speak as a security expert and representative of Guardian Alarm to such groups as business networking associations, civic and fraternal organizations
Work as assigned on Guardian sponsored exhibits to secure leads for new business
Participate in Guardian sponsored sales training programs and meetings
Determine customer desirability in view of ability to pay, potential trouble runs, etc
Conduct physical surveys of premises and identifies areas and means of protection
Design protective systems in accordance with the needs of prospects, and price systems in accordance with established price lists
Prepare and present sales presentations and proposals to prospect, identifying positive features and benefits of our products and services over those of competition
Follow up on prospect and negotiate contract terms and clauses and prepare final contract for signature
Process contracts, paperwork and other work orders and complete all paperwork in accordance with approved and standardized procedures
Perform a credit check approval prior to approval of contract
Provide timely resolutions to any inquiries and/or problems
Assist in collection of customer's unpaid installation balance
Manage all leads in database, updating as needed
Coordinate sales activities with operations supervisors and assist them on installation and/or service questions regarding systems sold
Keep abreast of standards and requirements set forth by regulatory bodies and of new equipment and services available within Guardian
Follow-up with the customer after the installation to ensure the customers' expectations have been met
Required Skills & Abilities
Excellent verbal and written communication skills
Excellent sales and negotiation skills
Thorough understanding of products to be sold
Organized with an attention to detail
Proven ability to build and maintain relationships with clients
Proficient with Microsoft Office Suite or related software
Proficient with CRM software
Education & Experience Required
High school diploma or equivalent
Some College or equivalent work experience preferred
3-5 years business to business sales experience required