Communication Skills, Customer Escalations, Customer Support/Service, DevOps, Establish Priorities, Linux Operating System, Microsoft Windows Operating System, Onboarding, Partner Sales, Pre-Sales, Presentation/Verbal Skills, Product Demonstration, Sales Closing Skills, Sales Cycle, Sales Presentation, Sales/Support Engineering (SE), Stock Purchase Plans, Systems Administration/Management, Team Player, Technical Analysis, Technical Delivery, Technical Presentation, Technical Support, Voice Products, Willing to Travel
Datadog Sales Engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). Sales Engineers have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. Additionally, you will work with various teams to resolve customer concerns, escalate bug issues, and serve as an ambassador for our brand. If you want to join a friendly, passionate team with limitless potential, we'd love to meet you!
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You'll Do:
- Partner with the sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Continually learn new technology to build competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations with potential clients
- Have a direct line of communication with the product team to collaborate on feature requests
- Help clients onboard the product and assist when they run into roadblocks.
- Think creatively about a wide variety of technical challenges during the pre-sales life cycle
Who You Are:
- Knowledgeable and experienced with DevOps monitoring or architecture tools.
- Comfortable and confident in delivering technical presentations/demos to either external customers or internal teams
- Able to think creatively about a wide variety of challenges. You're going to find new things every day
- Previously experienced in systems administrations: Windows or Linux
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 25% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.