Commercial Service Technician 1 -Richmond, VA

# Overview

## About M.C. Dean M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nations most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

## Why Join Us? Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

The selected candidate will be working as a Commercial Service Technician for M.C. Deans Service & National Accounts Group. This Group operates 24/7 - 365 to support our customers and is known for being the best in class for providing The Ultimate Customer Experience. We provide World Class support and training to our team members and have a family-oriented culture with primary focus on customer satisfaction, quality and safety.

## Responsibilities This is a regional service position that will require regular travel to cities in and around your area. You will be responsible for electrical installations, servicing basic electrical equipment and systems in accordance with all applicable plans, specifications, and codes. You will be responsible for resolving the customers electrical problems in the highest professional and safe manner. You will be expected to present yourself in a clean and professional manner at all times.

• Assembling, installing, testing, and maintaining electrical or electronic wiring, conduit, cable, equipment, components and devices associated with electrical equipment, following blueprints of electrical layouts and building plans.
• Installing, testing, troubleshooting, and maintaining, EMS systems, smart breakers, electronic controls, devices, panels, sensors, and components.
• Inspecting installation sites and studying work orders, building plans, and installation manuals in order to determine materials requirements and installation procedures.
• Testing electrical systems and continuity of circuits in electrical wiring, equipment, and fixtures using test devices.
• Diagnosing malfunctioning systems, apparatus, and components, using test equipment and hand tools, to locate the cause of a breakdown and correct the problem.
• Directing and training workers to install, maintain, or repair electrical wiring, equipment, and fixtures.

## Qualifications Applicants selected must have minimum of Five (5) years of experience working in the commercial electrical service industry with a High School Diploma or GED. This position may require ongoing or intermittent use of a company vehicle. Selected candidates must possess an acceptable driving record in accordance to our policy.

### Desired/Preferred:

• Possess a journeymans license or equivalent in the appropriate jurisdiction.
• Any other relevant certifications (ex. Lift and Ariel Training).
• NFPA 70E
• OSHA 30

## Candidate Expectations

• Must have Excellent working knowledge of all electrical tools including testing equipment.
• Must have good working knowledge using smart devises (smart phones, tablets, ETC..) comfortable using multiple web-based applications.
• Must be committed to excellence and generate high quality work.
• Must wear OSHA approved boot length pants and a shirt that covers the shoulders by seven (7) inches.
• Must consistently report to work on time, work well with other employees to accomplish a common goal, and maintain a safe work environment.

## Abilities The position requires the ability to lift, carry, and move objects weighing up to [50 pounds] on a regular basis. Candidates must demonstrate physical strength and stamina to perform various tasks, including but not limited to, loading, and unloading, operating equipment, and assisting in the transportation of various materials. Proper lifting techniques and safety protocols must be followed to ensure personal and team safety.

• Relocates a 12-foot stepladder without assistance.
• Works at various heights up to 60 feet and can climb and maintain balance on scaffolds, aerial lifts, catwalks and all types of ladders.
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead on a routine and repetitive basis.
• Possess good vision (may be corrected vision), the ability to see in color, and the ability to hear and communicate in English.
• May use a standard ladder without exceeding the weight limit while carrying tools.
• Tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Apply general rules to specific problems to produce answers that make sense.
• Combine pieces of information to form general rules or conclusions (including finding a relationship among seemingly unrelated events).
• See details at close range (within a few feet of the observer).
• Listen to and understand information and ideas presented through spoken words and sentences.