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Commercial Specialist - Metro

Extraco Banks, N.A.

Frisco, Texas

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JOB DETAILS
SKILLS
Banking Operations, Banking Regulations, Commercial Banking, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Finance, High School Diploma, Lift/Move 25 Pounds, Loan Approval, Loan Closing, Loan Documents, Loan Operations, Loan Regulations, Loans, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Office Equipment, Organizational Skills, Production Support, Regulations, Regulatory Compliance, Relationship Management, Retail Banking, Sales Management, Support Documentation, Time Management, Track Customer Issues, Transaction Processing/Management
LOCATION
Frisco, Texas
POSTED
7 days ago
About the Role
Extraco Banks is seeking a detail-oriented and service-driven Commercial Specialist to support our Commercial Banking team in Frisco, TX. This role is essential in delivering a seamless client experience by coordinating loan documentation, supporting relationship management activities, and assisting with deposit and operational needs.
The ideal candidate thrives in a fast-paced environment, is highly organized, and is committed to providing exceptional service to both internal partners and commercial clients.
 
What You’ll Do:
 
Commercial Loan Documentation & Processing
  • Prepare and coordinate documentation for new commercial loans, renewals, and modifications
  • Ensure loan files are complete, accurate, and compliant with internal policies and regulations
  • Enter loan requests and approved terms into bank systems for processing
Loan Closing & Client Interaction
  • Facilitate loan closings with customers, ensuring understanding and proper execution of documents
  • Coordinate closely with lenders, customers, and internal teams to ensure timely closings
  • Provide clear, professional communication throughout the process
Portfolio Administration & Tracking
  • Track documentation status, exceptions, and follow-up items
  • Support compliance with loan policies, Fair Lending, and CRA requirements
  • Identify and escalate potential documentation or asset quality concerns
Client Service & Relationship Support
  • Deliver a high level of customer service across in-person, phone, and digital channels
  • Serve as a point of contact for operational and servicing inquiries
  • Support relationship retention through responsiveness and attention to detail
Team Support & Collaboration
  • Partner with designated lenders to support loan production efforts
  • Maintain accurate records of customer interactions in CRM systems
  • Collaborate with loan operations, credit, and other internal teams
Deposit Operations & Teller Functions
  • Open and service business and consumer deposit accounts
  • Process routine transactions including deposits, withdrawals, and transfers
  • Maintain and balance a cash drawer in accordance with bank procedures
  • Adhere to all security, compliance, and fraud prevention protocols
What You Bring:
 
Education & Experience
  • High school diploma or GED (required)
  • Bachelor’s degree in Business, Finance, or related field (preferred)
  • Experience in commercial lending support, loan operations, or documentation
  • Familiarity with banking regulations and loan compliance requirements
  • Retail banking, deposit operations, or teller experience (preferred)
Skills & Abilities
  • Strong attention to detail and organizational skills
  • Excellent communication and customer service skills
  • Ability to manage multiple priorities in a dynamic environment
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint)
  • High level of professionalism, integrity, and discretion
  • Ability to accurately handle cash and maintain balancing standards
 
Work Environment & Schedule
  • Primarily office-based with moderate noise levels
  • Regular use of computers and standard office equipment
  • Ability to sit, stand, and move throughout the day
  • Ability to lift up to 25 pounds
  • Standard hours: Monday–Friday, 8:00 a.m. – 5:00 p.m.
  • Occasional Saturday hours as needed
 
Why Extraco Banks
At Extraco, we are committed to building strong communities and lasting relationships. You’ll join a team that values integrity, service, and collaboration while providing opportunities to grow your career in banking.
 

Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

 

About the Company

E

Extraco Banks, N.A.

We value our employees and work to provide a thoughtful career path and individual development plan. We believe Extraco is “Where the best come to learn and grow.” It’s engrained in our culture. It’s how we do business.

We are also committed to providing world-class products and services and long-term relationships with our customers. We pride ourselves on being the first to market with innovative products and services that are found online, via mobile or in our store.

We have over 400 Central Texans just like you and me in our family. If you’d like to be a part of our world-class team, apply with us today.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Banking
FOUNDED
1902
WEBSITE
https://www.extracobanks.com

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