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Commericial Assistant – Domestic & International

Joulé

Hackettstown, NJ

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JOB DETAILS
SALARY
$21–$23 Per Hour
SKILLS
Administrative Skills, Business Operations, Communication Skills, Consulting, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Service Operations, Customer Support/Service, Data Quality, Detail Oriented, Distribution Channel, Documentation, ERP (Enterprise Resource Planning), Executive Assistant Skills , High School Diploma, Import/Export, International Operations, Leadership, Logistics, Manufacturing, Manufacturing Operations, Manufacturing/Industrial Processes, Microsoft Excel, Microsoft Office, Multilingual, Multitasking, Operational Improvement, Operational Support, Operations Management, Order Management, Order Processing, Organizational Skills, Problem Solving Skills, Process Improvement, Record Keeping, Regulations, Regulatory Compliance, Return Merchandise Authorization (RMA), Returns Processing, SAP ECC (fka SAP R/3 and SAP ERP), Sales, Sales Support, Shipping/Receiving, Supply Chain, Team Player, Warehouse Coordination, Warehousing
LOCATION
Hackettstown, NJ
POSTED
12 days ago
Job Title: Commercial Assistant
Location: Mount Olive, NJ (Onsite)
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Type: Contract-to-Hire
Pay: $21–$23/hour

Overview
Work directly with the CEO in a highly visible role supporting global customers, distributors, and internal operations. This is an exciting opportunity for a customer-focused professional who enjoys a fast-paced environment and wants broad exposure across customer service, logistics, commercial operations, and executive leadership.

Key Responsibilities
  • Manage customer quotations, order entry, processing, and acknowledgements
  • Serve as a primary point of contact for customer and distributor inquiries
  • Coordinate domestic and international shipments and provide order status updates
  • Partner with warehouse, logistics, service, and sales teams to ensure exceptional customer support
  • Process Return Material Authorizations (RMAs) and assist with regulatory documentation
  • Maintain CRM records and ERP system data accuracy
  • Support service, sales, and distributor training events
  • Assist with process improvement initiatives and operational projects
  • Provide administrative support and collaborate closely with the CEO and leadership team
Qualifications
  • High School Diploma required; some college preferred
  • Experience in a customer-focused, operations, logistics, or manufacturing environment
  • Strong Microsoft Office skills, especially Excel
  • Experience with SAP or other ERP systems preferred
  • Excellent organizational, communication, and problem-solving abilities
  • Comfortable interacting with customers, distributors, and senior leadership
  • Ability to manage multiple priorities with accuracy and attention to detail
  • Bilingual skills are a plus, but not required
Why Join Us?
  • Direct interaction and visibility with the CEO
  • Exposure to global customers and distributor networks
  • Broad, cross-functional role with growth potential
  • Opportunity to make a meaningful impact on customer experience and operational excellence
This is a 100% onsite position. We are seeking a proactive, polished professional with a global mindset, strong customer focus, and the ability to thrive in a collaborative environment.

Key Skills:
Customer Service • Commercial Operations • Order Management • Order Processing • Logistics Coordination • Supply Chain Support • Shipping & Receiving • International Shipping • Import/Export • Distribution Support • Customer Success • Client Relations • Operations Support • Sales Support • CRM Management • ERP Systems • SAP • Microsoft Excel • Administrative Support • Executive Support • CEO Exposure • Cross-Functional Collaboration • Distributor Relations • Global Operations • Manufacturing • Process Improvement • Regulatory Compliance • Return Material Authorizations (RMA) • Warehouse Coordination • Inventory Support • Quoting • Order Entry • Customer Care • Operations Coordinator • Commercial Coordinator • Commercial Specialist • Logistics Specialist • Customer Operations • Client Services • Business Operations • Manufacturing Operations • Global Customer Support • Bilingual Preferred

Benefits (via System One):
Medical, Dental, Vision, 401(k), Life Insurance, and additional voluntary benefits

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M3
#LI-
Ref: #558-Scientific


About the Company

J

Joulé

With extensive scientific, clinical, and healthcare industry experience, Joulé recruiters excel at placing talent across core specialty areas:

  • Scientific staffing for hard-to-find skills

Working across every scientific discipline, Joulé places biologists, chemists, scientists, technicians and other specialists.

  • Clinical lifecycle recruiting

From research to regulations, safety to statistics, Joulé helps clients manage every stage of the clinical development lifecycle.

  • Equipment calibration, maintenance and validation

Laboratory and facility support comes with a total quality commitment backed by ISO 9001:2008 certification.

  • National healthcare recruitment

Trust Joulé’s extensive experience in physician, advanced practice provider and executive direct placement search.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Biotechnology/Pharmaceuticals
WEBSITE
https://www.jouleinc.com/

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