Commissary Team Leader - Larchmont

Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for the cookie. From the start, Pam, Connie, and the team baked everything fresh on-site each day, donating the days leftovers to charity and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state. Our Vision: To give rise to lifelong memories Our Mission: To bring together people who treat their work and the craft of baking and all who come to visit with great care. Every day, we strive to embody our companys five core values: Welcome All-We are all in it together Work Hard and Be Kind-We pull our weight, we do our best, and take care of each other Lead with Heart-We operate with empathy and integrity Rise Up-We take initiative to make things better Savor It-We are present and find the fun! THE ROLE: COMMISSARY TEAM LEADER The Commissary Production Team Leader will supervise the daily cookie dough production for all of Levains west coast locations and ensure every one of our world-famous cookies is the best quality possible. The Commissary Team Leader motivates team members to achieve production standards in quality, efficiency, and productivity. What Were Looking For: Strong communication & interpersonal skills; team-oriented with a positive attitudeMaintain a high level of professionalism and care: be adaptable, flexible, and patientBe open to feedback and committed to continuous improvementAbility to continuously motivate and inspire team members and set a positive example for the teamAbility to remain calm under pressure in a fast-paced environment when troubleshooting issues: be consistent, patient, and even keeledResults-oriented approach with the ability to deliver against daily production schedulesDetail-oriented with passion and patience for creating consistent, high-quality products Proven leadership and supervisory skills with the ability to optimize team performance and developmentEmbody and promote the values and standards of Levain Bakery Job Responsibilities: Leadership & Team Supervision Lead with curiosity and compassion by showing care for your co-workers and build meaningful connections that broaden your perspectiveDisplay a strong sense of teamwork:inspire and supervise all commissary staffSupervise all production, sanitation, maintenance, and shipping operations to achieve quality, labor, and product standardsProvide constructive feedback and coaching to team members to help them improveFacilitate open, clear, and effective verbal and written communication with team members, bakery retail leaders, and managementContinuously train, coach, and develop to improve product knowledge with your team and inspire improvement in production skills Production & Coordination Understand the full production process and maintain a schedule that ensures high output and consistent product qualitySupervise daily operations to ensure all SOPs are strictly followedPrepare and coordinate bakery deliveries, manage invoices, and maintain production spreadsheetEnsure the production room is properly set up each day; oversee prep activitiesAccurately weigh and portion cookie dough to meet our 6-ounce standardPortion dough manually to ensure consistent shapingMix cookie dough using mixing equipment and follow exact recipes to produce consistent, high-quality batchesImplement and oversee quality control procedures that ensure product consistencySupport accurate inventory and ensure supplies are appropriately stocked (FIFO)Oversee deliveries of ingredients, paper products, and chemicals Workplace Safety & Compliance Directly supervise and ensure all employees adhere to all food safety, sanitation, hygiene, and uniform standardsActively identify and prevent unsafe practices; report concerns to managementReport production or equipment concerns to management in a timely manner Requirements: Minimum 1-3 years in food operations or production facilities, with 1 year supervisory experience preferredOpen availability: ability to work mornings, nights, weekends, and holidaysAbility to work 50 hours per weekAbility to lift/push up to 55+ pounds, including overheadStand/walk for an 8-hour shift (excluding a hour break); some locations require walking up and down stairsRead and communicate in English, both verbally and in writingCompetency in Microsoft Office applications, especially Excel Compensation & Benefits $23-25/hour + 15% bonusHealth, Vision, Dental InsuranceEmployer-funded Healthcare Reimbursement AccountAdditional supplemental benefits: Commuter Benefits, Employee Assistance Program, Bike-Share Reimbursement14 Weeks Fully Paid Parental LeaveThree Weeks of Paid Time Off401K with 3.5% Company Match We are committed to fostering a diverse, inclusive, and equitable workplace where all employees feel valued and empowered to contribute their unique perspectives.