Job Description
Job Title: Communication Desk Assistant 3 (COMDAS3)
Location: Lithia Springs, GA 30122
Duration: 09/21/2026 –09/06/2027
Pay Rate: $28.57/hr
Shift Timings: 1st shift
Key Responsibilities:
Required Skills:
Education & Experience:
Location: Lithia Springs, GA 30122
Duration: 09/21/2026 –09/06/2027
Pay Rate: $28.57/hr
Shift Timings: 1st shift
Key Responsibilities:
- Initiate and maintain communication with internal customers, including Transmission Management Centers (TMCs) and supervision.
- Communicate with external customers and ITS partners during system events.
- Assist Transmission Power System Coordinators with developing and correcting outage reports.
- Track system events involving transmission lines and equipment.
- Maintain accurate records of all outages and system events.
- Answer calls from field personnel entering and exiting substations and power-line rights-of-way.
- Enter field personnel information accurately into the appropriate database.
- Provide communication and support to field personnel during routine and emergency conditions.
- Perform clerical, administrative, and recordkeeping activities within the GCC.
- Handle multiple tasks while maintaining accuracy and timely communication.
Required Skills:
- Excellent oral and written communication skills.
- Strong problem-solving and decision-making abilities.
- Ability to multitask in a fast-paced operations environment.
- Ability to work independently as well as collaboratively.
- Proficiency with Microsoft Office applications, particularly: Excel, Word, Access, PowerPoint, Outlook
- Strong attention to detail and recordkeeping skills.
- Ability to communicate effectively with field personnel, operations teams, and external partners.
- Knowledge of electrical fundamentals or control-center operations is desirable.
- NERC/CIP access is required.
Education & Experience:
- High school diploma or equivalent required.
- College degree is a plus.
- Previous experience with an electric power utility is preferred.
- Experience in generation and/or transmission maintenance, construction, substations, or power-line operations is helpful.
- Control-center, dispatch, outage coordination, or utility operations experience is highly desirable.
Numbers & Facts
| Location | Lithia Springs, GA |
| Industry | Staffing/Employment Agencies |
| Salary | $25 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Communication Skillsunmatched
- Constructionunmatched
- Detail Orientedunmatched
- Electrical Utilityunmatched
- Electricityunmatched
- GNU C Compilerunmatched
- Microsoft Access Databaseunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Record Keepingunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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