**Description**
**PeaceHealth is seeking a Communication Operator for a Part Time, 0.80 FTE, Variable position.**
**The salary range for this job opening at PeaceHealth is $20.66 - $30.99.**
The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.**
**Job Summary**
This position is responsible facilitating communications through appropriate operation of one or all of the following: the telephone console (switchboard); physician answering service; overhead paging; two-way radios; and pager system.
**Details of the Position**
+ Operate a telephone console (switchboard), directing incoming operator-assisted and outgoing calls to appropriate individual, departments and outside contacts; respond to emergency codes; dispatch security; provide information to people in lobby. May also be required to notify by overhead, two-way radio and beeper system. Overhead paging as requested.
+ Extend and respond appropriately to all calls, codes, alarm panels and disaster plans wherever needed.
+ May be required to operate physician's answering service and handle trouble reports by working directly with the physicians.
+ Additional duties may include: announcements as needed, assisting with directories, keying in daily telephone statistics, saying the evening prayer, announcing visiting hours are over, receiving house census from nursing supervisors, other routine clerical/data entry tasks as requested.
+ Report status of console operation to relief when leaving switchboard, including pertinent information about hospital staff and events. Report system trouble to telephone technician as directed.
+ Provide back-up assistance to other departments as directed.
+ Operate other communication and emergency systems as required.
+ Dispatches requests for multiple services as required.
+ Performs other duties as assigned.
**What you bring**
+ High School Diploma Preferred: or equivalent
+ Preferred: Experience working in a medical office/hospital setting
+ Preferred: Previous operator or switchboard and clerical experience
**Skills**
+ Strong interpersonal skills including high degree of courtesy **(Required)**
+ Ability to maintain professional level of communication in a high stress fast paced environment **(Required)**
+ Exceptional attention to detail **(Required)**
+ Ability to multi-task with strong organizational skills **(Required)**
+ Proficient computer/keyboarding skills required. **(Required)**
+ Ability to make decisions without direct supervision **(Required)**
+ Good spelling and penmanship **(Required)**
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at Jworthington@peacehealth.org or call 360-448-0542.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
REQNUMBER: 128739