Communications Agent

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a motivated Communications Agent to support customer outreach, product education, promotional activities, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, identifying customer needs, presenting solutions, and building relationships that support business growth.

Responsibilities

• Engage with prospective and existing customers through outreach and promotional activities.

• Present products and services clearly and professionally.

• Identify customer needs and recommend appropriate solutions.

• Support lead generation and customer acquisition efforts.

• Build positive customer relationships and encourage repeat business.

• Follow up with prospective customers to develop sales opportunities.

• Assist with promotional materials and customer engagement activities.

• Maintain accurate records of customer interactions and sales activities.

• Collaborate with team members to achieve communication, engagement, and sales goals.

• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong verbal and written communication skills.

• Confident, outgoing, and professional personality.

• Customer-focused and goal-oriented.

• Strong relationship-building and persuasion abilities.

• Excellent organizational and multitasking skills.

• Reliable, adaptable, and self-motivated.

• Previous experience in sales, communications, customer service, retail, promotions, or events is a plus but not required.