Communications Coordinator

• The Communications Coordinator is a technically skilled individual who provides critical infrastructure support to the Communications team.
• The ideal candidate will have excellent communication skills, experience working with the public, and should be willing to take on new and varied tasks as required.
• The Communications Coordinator must pay close attention to detail and be able to multitask in a fast-paced environment.
• Many of the projects that this person will be responsible for require initiative, up-to-the-minute information sharing, technical skills, and critical thinking.

• Support the Communications team in developing, creating and implementing earned media.

• Respond to media inquiries in consultation with Communications team; assist with image fulfillment requests from media, record all media requests, and share updates.

• Assist with preparation and execution of media launches; press previews; community events; evening gala media coordination; liaise with Special Events on event planning.
• Support the Press Officers in technical preparation of materials including submitting work orders, assembling press kits, formatting releases, and handling RSVP lists. Attend and support press events.
• Take lead in maintaining media database (Meltwater) by monitoring up-to-date searches and keywords and assisting with monthly media reports
• Maintain online pressroom which includes posting press releases, Advanced Schedule of Exhibitions, Public Programs releases, updating latest headlines, managing media gallery, and staying abreast on latest updates

• Oversee general administrative duties for department including:

• Coordinate meetings for the department, and maintain calendar of the Director of Communications.
• Liaises with and museum departments for scheduling and meeting plans. 
• Prepare weekly distribution of electronic press clips and weekly media listings and electronic updates.
• Manage e-mail lists by updating contact information and monitoring requests.
• Process media-relations billing.
• Coordinate and collate Board report across the division, and Communications and Marketing Committee Meetings.
• Perform other related office management duties as assigned.

• Technical proficiencies inMicrosoft (Office, Word, Excel, and Sharepoint) and Adobe Photoshop.
• Previous experience with media monitoring via Press Page, Meltwater, and/or Google Analytics
• Familiarity with email marketing tools (Campaign Monitor and Create Send)
• Experience with social media, specificallyFacebook, Twitter, Instagram and LinkedIn.

• At least one year of relevant experience in an arts and culture institution and/or media/communications position in a non-profit visual arts organization.
• Bachelor’s degree required, majors in Communications and Art History desirable

• The hourly rate for this position is $19.88.
• This position is Full-Time, Non-Exempt, and 35 hours per week.
• This position is part of the AFSCME Local 397 bargaining unit.
• This position reports to Vice President of Communications and Marketing
• This position is required to be performed fully onsite at Philadelphia Museum of Art locations.
• Physical requirements:
  • Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
  • Job-specific physical requirements
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
• Maintains confidentiality.
• Adheres to all museum protocols, procedures, rules, and policies.

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays

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