Communications Dispatcher I (9-1-1 Dispatcher)

Requirements
This is a Peace Officer Standards and Training (POST) position. Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations. Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified.

After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I and attend the 8-week Basic Communications Dispatcher Academy training program as a trainee. Benefits include medical, dental, and life insurance programs.

A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a trainer._

Typical Tasks

• Receives training in the reception and transmission of radio calls;
• Operates a variety of communications equipment, including radio base stations, radio consoles, hand-held radios, telephone, and other communications equipment;
• Monitors public safety frequencies;
• Operates data communication terminals;
• Conducts various database searches to obtain information in response to requests from law enforcement personnel;
• Records the nature and source of all incoming and outgoing radio messages, as required;
• After becoming proficient in 9-1-1 call answering and law dispatching, may be trained in other dispatching communities;
• Keeps apprised of current trends in law dispatching, ensuring that continuing education requirements are met;
• Receives law, fire, and medical calls for service;
• Creates and maintains accurate and well-organized records for documentation and retrieval purposes;
• May be assigned as a Disaster Service Worker, as required;
• Performs other related duties, as required.