Communications Lead

Victim Support

City of London, London

JOB DETAILS
SALARY
£34,798.41–£34,798.41
SKILLS
Communication Skills, Corporate Communications, Diversity, Electronic Data Interchange (EDI), Employee Assistance Plan, Employee Retention, Finance, Loans, Organizational Skills, Public/Media/Press/Analyst Relations, Retail, Service Delivery, Speech Technology, Staff Training, Team Player
LOCATION
City of London, London
POSTED
30+ days ago

It's an exciting time to join Victim Support as we begin delivery of the Witness Service from April 2026.

We're looking for an experienced communications professional to shape and deliver external communications for the service and support with integration of this work into wider charity priorities, working with Victim Support's Communications and Voice team.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
  • Flexible Working Options: Including hybrid working.
  • Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
  • Birthday Leave: An extra day off for your birthday.
  • Pension Plan: 5% employer contribution.
  • Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
  • Exclusive Discounts: High street, retail, holiday, gym, entertainment, and leisure discounts.
  • Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
  • Wellbeing Support: Employee assistance programme and wellbeing support.
  • Inclusive Networks: Access to EDI networks and colleague cafes.
  • Sustainable Travel: Cycle to work scheme and season ticket loans.
  • Career Development: Ongoing training and support with opportunities for career progression.

About the role

This new role presents an exciting opportunity to shape external communications for the Witness Service, working closely with both Witness Service colleagues and Victim Support's Communications and Voice team.

You will lead on communications planning and delivery for the Witness Service, working collaboratively across teams to raise awareness of the service and its impact, as well as the wider work of Victim Support to help and empower victims, witnesses and those bereaved by crime.

We're looking for someone with experience in an external communications, corporate communications or public relations role, with a track record of developing, delivering and evaluating effective communication plans and writing clear, compelling content for a wide range of audiences.

You'll have strong organisational skills, an eye for a story, a collaborative approach and a commitment to equality, diversity and inclusion.

About the Witness Service 

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. 

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.  The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.  

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court. 

About us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in E

About the Company

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Victim Support