Adobe Product Family, Channel Management, Communication Skills, Content Development, Content Management, Correctional Health, Dental Insurance, Editing, Employee Assistance Plan, Employee Benefits, Establish Priorities, Facebook, Government Contracts, Graphics, Health Plan, Healthcare, Healthcare Providers, Interviewing Skills, Intranet, LinkedIn, Marketing Communications, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft SharePoint, Microsoft Word, Multimedia, Multitasking, Newsletter, Organizational Skills, Performance Analysis, Performance Metrics, Photography, Podcasting, Problem Solving Skills, Production Support, Project Tracking, Project/Program Management, Public/Media/Press/Analyst Relations, Short Messaging Service (SMS), Slack, Storytelling, Systems Maintenance, Time Management, Video Production, Vision Plan, Writing Skills
NaphCare has an excellent opportunity for a Communications Manager to join our Marketing & Communications team at our corporate office in Birmingham, Alabama.
The Communications Manager plays a key role in executing NaphCare’s internal and external communications strategy. This role is responsible for developing compelling content, managing multi-channel communication efforts, and supporting organizational initiatives through clear and engaging messaging. The position partners across departments to ensure communications are timely and aligned.
Responsibilities:
Content Creation and Storytelling
- Develop clear, engaging, and mission-aligned content for internal and external audiences, including newsletters, announcements, blogs, campaigns, and leadership messaging.
- Identify and elevate stories that highlight team member achievements, patient care impact, and organizational values.
- Conduct interviews and gather insights from team members to support authentic storytelling.
- Adapt messaging across audiences from clinical teams to corporate staff ensuring clarity and relevance while maintaining consistency in voice, tone, and messaging standards.
Multi-Channel Communication Execution
- Design and deploy communications across multiple channels, including email, intranet, text messaging, and digital platforms based on audience segmentation, urgency, and organizational priorities.
- Manage and update internal communication platforms (e.g., intranet, SharePoint), ensuring content is current and accessible.
- Develop content for Slack, digital signage, breakroom postings, and other frontline communication tools.
- Support production and distribution of recurring communications, including internal newsletters.
Photography, Video, and Audio Production
- Capture and produce visual content across facilities, events, and team environments to support internal communications.
- Plan, shoot, and edit short-form video content for multiple channels.
- Produce and manage internal podcast content, including planning, interviewing, editing, and publishing.
- Maintain a structured library of visual and audio assets aligned with brand standards.
- Repurpose multimedia content into short clips, written summaries, and cross-channel formats to maximize reach.
Communication Project Management
- Serve as a central coordination point for communication initiatives across departments.
- Manage incoming communication requests, prioritization, and scheduling to ensure timely execution.
- Maintain communication tracking systems and editorial calendars, ensuring visibility into active and upcoming projects.
- Track project milestones, approvals, and revisions, escalating risks or delays as needed.
- Monitor and report on communication performance metrics (e.g., engagement, reach, open rates) to inform strategy.
Qualifications:
- Bachelor’s Degree required in Marketing, Communications, Public Relations or a related field
- 1 to 3 years of communications experience, preferably in healthcare and/or with a government contractor
- Strong background in writing and digital content development
- Strong storyteller with the ability to translate complex information into clear, engaging conten
- Experience in design, creating simple visuals and graphics
- Insights-driven problem-solving skills
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint), Canva, and Adobe applications
- Highly organized with the ability to manage multiple projects and deadlines
- Highly motivated and willingness to collaborate with a team
- Ability to multi-task and manage multiple projects and deadlines
- Proactive, innovative and passionate
Why Join NaphCare?
NaphCare is one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, and strongly support career advancement within the company.
NaphCare Benefits for Full-Time Employees Include:
- Health, dental & vision insurance that starts day one!
- Prescriptions free of charge through our health plan, beginning day one
- Lowest Cost Benefits!
- Employee Assistance Program (EAP) services
- 401K and Roth with company contribution that starts day one!
- Tuition Assistance
- Referral bonuses
- Term life insurance at no cost to the employee
- Generous paid time off & paid holidays
- Free continuing education and CMEs
If you would like to speak with me to learn more about this position and NaphCare, apply directly to the position to initiate the application process, and I’ll be in touch.
Equal Opportunity Employer: disability/veteran
Want a better idea of what it’s like to work in a jail? See what our LPNs do:
NaphCare - Life as an LPN - YouTube
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Naphcare, Inc.
NaphCare is dedicated to implementing cost-effective, quality services according to our clients' needs.
Because every facility is unique, we tailor our services to meet each client's respective needs. We deliver solutions based on your requests rather than telling you how to run your facility. NaphCare evaluates, evolves, and adapts our programs according to not only client needs, but also the ever-changing field of correctional healthcare.
When you choose NaphCare, you choose a proactive, preventive healthcare provider. We focus on a “Day One” mentality, providing care up front and without delay. Our clients experience greater efficiency, a reduction in unnecessary costs, and transfer their legal liability, all without giving up their independence. NaphCare is leading the way with an all-in-one approach to correctional healthcare that provides services unique to your facility.
Personal Attention
With NaphCare, people come first. We are proud of our company culture and ability to connect with our clients on a personal level, and it is NaphCare's mission to continue our history of personalized service. Care is not reserved simply for the patients entrusted to us, but also for our client partners. We care for our clients by providing efficient services to reduce their costs, communicating regularly about our services, listening to the client, providing accountability through continuous quality studies and reporting, and working with integrity at all times.
Company Consistency
Also, as an independent healthcare partner, we are free from complex partnerships and distant investors that limit our competitors' responsiveness. NaphCare has not undergone any corporate reorganization or restructuring since the company was founded in 1989, and has no plans to do so in the future. This stability, along with planned and structured growth, ensures that our client partners receive personal attention from our administrative and medical support team at our headquarters.
Financial Stability
NaphCare is a financially stable and fiscally responsible company. Throughout our history, we have maintained steady, measured growth, more stable than sweeping corporate changes. Our clients do not have to worry about drastic shifts in our company and how such changes will affect their services.
One of the best indicators of a company's financial stability is its ability to secure insurance and a bonding line. NaphCare is proud of our ability to provide performance bonds, rather than letters of credit. Due to our financial strength, NaphCare has exceptional insurance programs that indemnify our clients against litigation regarding healthcare services.