Communications Manager, Delivery

Amazon.com Inc

Seattle, WA

JOB DETAILS
SKILLS
Analysis Skills, Business Support, Campaigns, Communication Skills, Journalism, Press Releases, Social Media, Storytelling, Strategic Planning
LOCATION
Seattle, WA
POSTED
30+ days ago

Amazon is looking for a driven and experienced Communications Manager to join its Stores Communications team supporting Delivery and Speed storytelling. This role will lead proactive storytelling and strategic communications programs grounded in data and insights that bring Amazon's fast delivery speeds to life. This role can be based in Seattle, WA, or Arlington, VA.

Key job responsibilities

  • Build and lead proactive strategic communications plans and campaigns to support Amazon's delivery speed narratives.
  • Translate complex data into compelling stories, media moments, and sustained narrative momentum.
  • Identify, analyze, and synthesize internal data to uncover trends, insights, and proof points that resonate with customers and media.
  • Develop data-backed media moments that highlight Amazon's fast delivery offerings.
  • Deliver earned, owned, and social media coverage of Amazon delivery speed and selection.
  • Provide strategic communications guidance and support for business leaders and initiatives.
  • Work across internal stakeholders to deliver on objectives.
  • Develop and write press releases, media pitches, owned channels content and talking points.
  • Build and maintain relationships with reporters from top-tier media outlets.
  • Prepare forward-looking plans for emerging issues.
  • Successfully manage complex, fast-moving and unexpected communications challenges, both proactively and reactively.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles