Communications Manager, Payments , Core Retail

Amazon

Seattle, WA

JOB DETAILS
SKILLS
Business-to-Business (B2B), Campaigns, Communication Skills, Compensation Management, Disbursements, Ecosystems, Financial Services, Industry/Trade Analysis, Leadership, Marketing Communications, Product Development, Product Engineering, Public/Media/Press/Analyst Relations, Retail
LOCATION
Seattle, WA
POSTED
Today

OverviewAmazon Payments is at the forefront of innovation—building products and experiences that power how hundreds of millions of customers pay across Amazon's ecosystem, from consumer checkout to business‑to‑business disbursements. We are seeking a strategic, results‑driven communications professional to lead communications for U.S. Payments.Key ResponsibilitiesOwn the end‑to‑end U.S. Payments communications strategy, serving as the single‑threaded communications partner for the Payments organizationDevelop and execute proactive national campaigns and announcements that showcase Amazon's payments innovations, B2B paying and disbursement products, and financial offeringsManage all reactive and issues‑based communications for U.S. Payments, including rapid response, stakeholder coordination, and escalation as neededIntegrate Payments communications into broader tentpole moments (Prime Day, Holiday, and other key events) to maximize reach and narrative impactDevelop and maintain relationships with top‑tier media across fintech, payments, technology, and business verticalsWrite, develop, and manage approvals for news releases, media advisories, fact sheets, and related communications materialsResearch and incorporate industry data, trends, and compelling angles into communications programsWork cross‑functionally with product, engineering, policy, marketing, and global communications teamsProvide strategic counsel to senior business leaders on communications risks, opportunities, and positioningBuild and maintain mechanisms, processes, and measurement frameworks for campaigns and announcementsWillingness to represent Amazon as a spokespersonBasic Qualifications7+ years of recent professional communications or public relations experienceBachelor's degreeTravel up to 15% of the timePreferred QualificationsExperience managing complex and fast‑moving issuesExperience with financial services, payments or e‑commerceExperience supporting C‑suite executives or senior leadership in fast‑paced, high‑visibility environmentsAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.USA, VA, Arlington – 126,700.00 – 171,400.00 USD annuallyUSA, WA, Seattle – 126,700.00 – 171,400.00 USD annuallyCompanyAmazon.com Services LLCJob ID: A10453143#J-18808-Ljbffr

About the Company

A

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles