Communications Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Title: Manager, Enterprise Communications

Department: Communications & Public Affairs

Location: Washington DC

Reports To: Global Head of Enterprise Communications and Public Affairs

Position Summary

The Manager, Enterprise Communications is responsible for shaping and executing Xylem's external narrative through clear narrative, messaging and storytelling to deliver high-impact, earned media and executive visibility. This role works closely and collaboratively across a highly matrixed global organization to lead enterprise-level storytelling that builds authority, trust, and visibility in top-tier media and among key stakeholders. The position focuses on translating business strategy into media-ready narratives, driving agenda-setting news moments, and positioning senior leadership as credible, visible voices. This role plays a critical part in establishing Xylem as the most authoritative voice in water.

Key Responsibilities

• Drive agenda-setting news moments securing Tier 1 and business media coverage aligned to business priorities
• Build and maintain relationships with top-tier journalists and priority media outlets and lead and develop media pitches
• Partner with internal stakeholders across a matrixed organization and manage and work closely with agency partners
• Drive consistent application of communications guidelines and processes across enterprise activity. Analyze and report on execution performance
• Manage crisis and reputation matters

Qualifications

Required

• Education: Bachelor's degree in Communications, Public Relations, Journalism, or related field
• Experience: 8+ years in corporate communications, public relations, or media relations in a Fortune 500 company. PR agency experience preferred.
• Skills:
• Excellent writing and storytelling expertise and ability to secure high-level earned media results
• Ability to translate complex business strategy into clear, compelling narratives
• Customer focused and proven ability to navigate matrixed organizations
• Strong proficiency in leveraging A.I. tools to improve speed, quality, and efficiency

Preferred

• Must be based in Washington DC. Relocation not available
• Experience in B2B, industrial, infrastructure communications
• Crisis and reputation experience
• Strong network across Tier 1 business and trade media
• Familiarity with AI tools for communications workflows
• Experience supporting global or multi-market communications strategies

Key Competencies

Strategic Storytelling: Translates business priorities into clear, compelling narratives that resonate with external audiences.

Media Judgment & News Sense: Identifies what is truly newsworthy and positions stories to land in Tier 1 and business media.

Stakeholder Navigation & Influence: Builds trust across senior leaders, partners, and agencies; aligns diverse perspectives to drive outcomes.

External Orientation & Relationship Building: Develops strong, credible relationships with journalists and understands how to secure high-impact coverage.

Execution Excellence & Accountability: Delivers at pace with discipline; uses data and insights to measure impact and continuously improve performance.

Travel Requirements

Some travel may be required.

The salary range for this position is $85,000 to $100,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

#LI-SUTTONMOORE

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation