Communications/Marketing

Summary:

• Location: New York, NY

Responsibilities:

• Develop and execute internal communications initiatives while creating content for both internal and external audiences.
• Support Institutional Clients businesses, including Global Markets Americas, 2S, and FIC.
• Manage content strategy across internal channels (mailings, all-staff meetings, Echonet) and external channels (CIB Content Hub, social media, thought leadership).
• Serve as a communications partner to business leaders and collaborate across Marketing & Communications teams.
• Create internal announcements, executive speeches, thought leadership articles, and multi-channel communication campaigns.
• Manage awards submissions, recognition programs, and communication performance analytics.
• Plan and execute Town Halls, executive briefings, employee engagement activities, and internal communications campaigns.
• Oversee Echonet administration, email distribution tools, digital signage, stakeholder communications, and internal newsletter contributions.

Requirements:

• Minimum 4 years of internal communications experience, preferably within banking or financial services.
• Bachelor’s degree in English, Communications, Journalism, or a related field.
• Experience with intranet, website, mailing platforms, social media tools, and foundational knowledge of banking and markets.
• Strong written communication, project management, stakeholder management, analytical, and organizational skills.

Success Factors:

• Demonstrate sound judgment, autonomy, accountability, and the ability to deliver meaningful business results.
• Build trust, lead projects, and collaborate effectively across teams and functions.
• Develop strong relationships with stakeholders and influence decision-making at multiple levels.
• Uphold high ethical standards, take ownership of actions, and maintain a strong compliance culture.