COMMUNICATIONS OFFICER 1

COMMUNICATIONS OFFICER 1

Salary

$2,784.00 - $5,009.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

512-222161-26

Department

Wildlife & Fisheries-Office of the Secretary

Opening Date

06/11/2026

Closing Date

6/17/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

The Louisiana Department of Wildlife and Fisheries is responsible for managing and protecting the state's renewable natural resources, including all wildlife and aquatic life.

LDWF supports a strong work ethic in its employees and incorporates the use of good science, accurate information and technology. The Office of the Secretary exists to provide leadership and support services, administrative direction, and accountability for departmental programs; administrative direction and leadership to ensure the success of subordinate programs; and department-wide coordination, communication, personnel and basic resources needed to accomplish the department's mission.

The Communications Officer 1-3 provides technical advice on personal computer-based operations and the operations of the trunked radio system. Completes all necessary forms to maintain proper up-to-date verification of radio assignments. Effectively monitors, diagnoses, and repairs problems that cause radio system, telephone system or computer system failure. Monitors hazardous weather and/or other situations and notifies area agents.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Acting Decisively: The ability to make timely, confident decisions using sound reason.

Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

Minimum Qualifications

Six months of experience in transmitting and receiving messages by radio or in administrative services; OR

Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR

Fifteen semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

As a Communications Officer, you will:

• Receive and respond to informational requests by officers/agents.
• Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.
• Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.
• Maintain proper record-keeping and update the desk log during communications.

Position-Specific Details:

Appointment Type: Job Appointment

• If filled as a Job Appointment, there is a possibility that this position may be converted to a Probational Appointment should funding become available.

Location: This position is located within the Enforcement Division of the Office of the Secretary, in Baton Rouge, LA.

Compensation: This position is eligible for Shift Differential, additional compensation per hour in addition to their normal hourly rate, under the following circumstances for each hour worked, provided funding is available.

Career Progression: This position may be filled as a Communications Officer 1, 2, or 3.

The Department of Wildlife and Fisheries is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf(Download PDF reader)(Download PDF reader)(Download PDF reader)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

A criminal background check will be required of all selected applicants.

Wildlife & Fisheries is an Equal Opportunity Employer

Contact Information:

Department of Wildlife & Fisheries

Human Resources

P.O. Box 98000

Baton Rouge, LA 70898

Consuello Brown

cbrown2@wlf.la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?

• Yes
• No

02

If "YES", give the law enforcement authority (city, police, sheriff, FBI, etc.) the offense, place, and disposition of case. IF"NO", enter N/A

03

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

04

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

DIn: Demonstrating Initiative - How well do you take action and solve problems on your own without waiting for direction?

• I wait for direction, avoid ownership, and don't solve problems.
• I meet expectations and help with solutions when asked.
• I take ownership, solve problems, and follow through.
• I take initiative, innovate, and deliver results beyond expectations.

06

DIn: Demonstrating Initiative - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

• I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.
• I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.
• I meet expectations, follow policies, and communicate respectfully and clearly-even in difficult situations.
• I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

08

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

09

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

• I struggle to understand customer needs, provide clear information, or resolve issues.
• I respond to customer needs with some support and build basic working relationships.
• I understand customer needs, communicate clearly, and deliver timely, reliable service.
• I anticipate customer needs, build trust, and deliver personalized, proactive service.

10

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

11

SP: Solving Problems - How do you approach challenges and work toward effective solutions?

• I focus on surface issues, miss root causes, or struggle to follow through on solutions.
• I gather some information, but my solutions may not be fully thought through or feasible.
• I analyze problems thoroughly, identify root causes, and follow through with realistic, adaptable solutions.
• I anticipate and solve complex problems, develop innovative solutions, and improve systems based on outcomes and feedback.

12

SP: Solving Problems - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

13

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

14

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm