Communications Officer

Special Instructions to Applicants

Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).

Job Summary

Operates the Communications Center, which serves as the main communications point for the University Police Department, which is staffed and operating 24 hours a day.

Primary Duties and Responsibilities

• Answers emergency and non-emergency phone calls and coordinates the response of law enforcement officers to crime and accident scenes. Uses two-way radio systems to transmit details to officers, coordinates with other emergency personnel, such as fire fighters and paramedics, for response to calls as needed. UPD communications serves all USM campuses, including Hattiesburg, Gulf Park, GCRL, and Cedar Point.
• Using experience and discretion, to prioritize calls and requests for service and dispatches these calls to the appropriate officers and other personnel using the Automated Record Management System (ARMS).
• Monitors NCIC (National Crime Information Center) transmissions and messages.
• Monitors campus emergency telephones located throughout the campuses.
• Communicates with, and coordinates with other law enforcement agencies as needed.
• Monitors the universities alarm monitoring systems and acknowledging, dispatching appropriate personnel, and resetting fire alarms, burglar alarms, duress alarms, and general trouble alarms.
• Performs other duties as assigned.