Communications Officer Supervisor
Salary
Depends on Qualifications
Location
Alexandria, LA
Job Type
Promotion
Job Number
419-223033-JAS
Department
DPS-Office of State Police
Opening Date
07/07/2026
Closing Date
7/12/2026 11:59 PM Central
About this Job
Our mission as Louisiana State Police Regional Communication Officers is to foster safety, efficiency, and unity by providing exceptional communication and support services to law enforcement agencies, communities, and the citizens of the State of Louisiana. Communication Officers are dedicated to upholding the highest standards of professionalism, integrity, and compassion in our work.
We are looking for a Communications Officer Supervisor to join our Communications Unit - a leader who guides, motivates, and manages a team to support our mission. A Communications Officer Supervisor plays a key role in training Communications Officers 1-3s and ensuring efficient coordination and response to calls for service in a high-pressure environment.
Selected Core Competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Selected Preferred Competencies:
Acting Decisively: The ability to make timely, confident decisions using sound reason.
Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
Building and Supporting Teams: The ability to combine ones actions and efforts with others to work toward achieving a common goal.
Managing Conflict: The ability to recognize, address, and resolve disagreements constructively while preserving relationships and promoting mutual understanding.
Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported.
Minimum Qualifications
Two years of the required experience for the following minimum qualifications must have been on-the-job experience in transmitting and receiving messages by radio:
Three years of experience in transmitting and receiving messages by radio or in administrative services; OR
One year of training in a business or clerical-related curriculum in a business school or technical institute plus two years of experience in transmitting and receiving messages by radio or in administrative services; OR
Thirty semester hours of college training plus two years of experience in transmitting and receiving messages by radio or in administrative services.
NECESSARY SPECIAL REQUIREMENTS:
All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.
An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:
As a Communications Officer Supervisor, you will be instrumental in assigning, training, supervising, and evaluating Communications Officers and their work. In this role, you will:
Position-Specific Details:
Appointment Type: Promotional-This posting is promotional and is only open to current classified permanent employees of the Department of Public Safety, Office of State Police.
Career Progression: N/A
Work Schedule: Work hours are 12-hours rotating shifts, two weeks days/two weeks nights.
Compensation: This position is eligible for premium pay of up to $2.00 per hour.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Contact Information:
For further information about this vacancy, contact:
Joel Sunsin
Agency/Department Name: DPS/Human Resources/Human Resources Analyst B
Mailing Address: 7979 Independence Blvd. STE 201 Baton Rouge, LA, 70808
Phone Number: 225-925-6068
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave - Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
01
Are you a current classified permanent employee with the Department of Public Safety, Office of State Police?
02
AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?
03
AC: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
04
CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
05
CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
06
DPe: Developing Performance - How well do you support others performance, give feedback, and help them grow in their roles?
07
DPe: Developing Performance - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08
FPP: Following Policies and Procedures - How well do you apply rules, policies, and procedures in your work?
09
FPP: Following Policies and Procedures - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
10
MC: Managing Conflict - How do you handle disagreements, tension, or conflict in the workplace?
11
MC: Managing Conflict - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
12
To ensure compliance with DPS-PSS Policy 01-02.01 Nepotism, no individual may be hired, promoted, demoted or transferred within DPS, if the individual is related to another employee who is, or would be, within their line of supervision. Relative is defined as: child, step-child, sibling, spouse, parent, step-parent, aunt, uncle, niece, nephew, grandchild, grandparent, and any "in law" relationship. Are you related to anyone employed with the Department of Public Safety, Public Safety Services?
13
If you answered yes to the above question, please list the name of your relative and relationship.
14
Did you list ALL of your job experience and education on your application? If not, please add before submitting.
Required Question
Employer State of Louisiana
Address 1201 N 3rd St
Baton Rouge, Louisiana, 70802
Phone (866) 783-5462
Website http://agency.governmentjobs.com/louisiana/default.cfm