This job was posted by https://joblink.delaware.gov : For more
information, please see: https://joblink.delaware.gov/jobs/1461572
Job Description:
The City of Dover is currently seeking qualified applicants for the
position of Communication Operator in the Police Department.This
position isto dispatch emergency services in response to calls for
assistance. The position is responsible for answering emergency services
phones, dispatching appropriate emergency services, maintaining
emergency reference materials, maintaining logs and tapes, and
servicing/maintaining equipment. The position works under general
supervision independently developing work methods and sequences.
Job Responsibilities
- Answers emergency services telephone lines; records essential
information and dispatches units from appropriate agencies such as
Police Department, Fire Department, ambulance, or other emergency
response activities.
- Monitors and responds to administrative and other telephone lines,
radio calls, and citizen requests; decides on appropriate course of
action, dispatches assistance as required or refers to appropriate
service agency; records information or complaints.
- Provides assistance to emergency services personnel by answering
questions, researching information, or performing other services.
- Maintains various logs, charts, and recordings to provide records of
all emergency and non-emergency actions for follow-up investigative,
administrative, or legal action; prepares routine reports.
- Operates/maintains emergency and non-emergency equipment such as
computers, printers, playback systems, CAD, and other systems.
- Monitors building security system, including security cameras.
- Maintains immediately available library of emergency reference
material such as computer manuals, maps, repair logs, wrecker logs,
policy/procedure SOPs, policy memos, and other reference material.
- Assists and advises other Operators as required; monitors and
reviews work; participates in or provides technical and other
training; may assist with or prepare duty schedules.
- Performs routine office tasks such as typing, filing, faxing,
telephoning, or photocopying.
C
City of Dover Police Department