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Skills
Communication Skillsunmatched
Computer Skillsunmatched
Emergency Responseunmatched
Hospitalunmatched
Medical Treatmentunmatched
Microsoft Excelunmatched
Microsoft Wordunmatched
Network Operations Centerunmatched
PBX (Private Branch eXchange)unmatched
Telephone Skillsunmatched
Description
Department:
Patient Registration
Shift:
Variable (United States of America)
Employee Type:
Regular - Per Diem
Per Diem Type (if applicable):
Non-RN Per Diem 1
Minimum Pay Range:
$21.00 - $24.15
Job Description:
POSITION SUMMARY:
The Communications Operator covers the switchboard on three different 8 hour shifts (AM, PM and NOC), covering the switchboard 24 hours a day, 7 days a week. This position facilitates the communication of emergency situations with an overhead page, radio communication or electronic page. The Communication Operator is also the hospital’s first contact with the community and must provide accurate, courteous and prompt responses.
POSITION QUALIFICATIONS:
Education/Licensure/Certification:
High School education or equivalent.
Knowledge:
Knowledge of and compliance with Marshall Medical Center’s Policies and Procedures.
Must be able to respond quickly to emergency situations.
Skills:
Must be able to master the use of the PBX switchboard, juggle several callers at once and respond to calls accurately, quickly and politely.
The job requires long periods of time sitting with repetitious functions.
Possesses basic computer skills including Word and Excel.