Communications Operator - Signia by Hilton La Cantera Resort & Spa

Hilton Worldwide Holdings Inc

San Antonio, TX

JOB DETAILS
SKILLS
Blog, Communication Skills, Emergency Response, Hospitality Construction, Leadership, Operations, PBX (Private Branch eXchange), Team Player, Technical Support
LOCATION
San Antonio, TX
POSTED
17 days ago

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Communications Operator, you're not just handling incoming telephone calls - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The beautiful Signia by Hilton La Cantera Resort and Spa is looking for a Communications Operator.

Set in the scenic Texas Hill Country, our resort offers luxury amenities, expansive event space, exceptional dining, and premier recreational experiences. Located just minutes from San Antonio International Airport and popular local attractions, it''s an exciting place to build your hospitality

Our Team Members love being a part of our award-winning culture. We provide a welcoming work atmosphere, comprehensive health benefits, opportunities for professional development, and the Go Hilton travel discount program. In addition, we offer free meals during shifts and free parking onsite.

The ideal candidate will have minimum one year of hotel experience, schedule flexibility. Operator experience is highly preferred.

Classification: Full Time

Shift Pattern: Full availability, shell schedule is between 7 am to 11 pm, weekends and holidays required.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here''s what you''ll do during a typical day:

  • Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
  • Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
  • Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
  • Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

Here''s what you''ll do during a typical day:

  • Provide exceptional phone support: Bring an upbeat and friendly attitude to all guest calls, responding promptly and professionally to inquiries and requests
  • Maintain relevant knowledge: Stay up to date on hotel services, amenities, and operations
  • Support emergency response: Relay accurate, detailed information to appropriate teams during emergency situations
  • Leverage communication tools: Use PBX system, computer applications, and other technology to support daily operations

About the Company

H

Hilton Worldwide Holdings Inc