Experience
0 - 2 years
Job Site
Hybrid
Job Category
Communications
Job Type
Professional 1
Date Range
Sep 14, 2026 Mar 12, 2027
Hire Type
Contractor
Contract Type
Contract Only
Pay Type
Hourly
Standard Hours Per Week
40.00
Exemption Status
Non-Exempt
TECHNICAL SKILLS
Must Have
LOCATION INFORMATION
Corporate Headquarters
1 General Mills Blvd
Minneapolis Minnesota 55426-1347
JOB SUMMARY
Please complete the following...
JOB DESCRIPTION
Social Media Community Manager
Love brands, culture, and conversation on social media? This role is for someone who's excited by how brands show up online and wants hands-on experience helping build real connection with consumers.
We're looking for a Social Media Community Manager to support engagement across brand social channels.
You'll help monitor conversations, spot trends, support on-brand responses, and learn how community management shapes brand reputation, engagement, and insight.
If you're someone who notices what's happening online, loves strong brand voice, and wants to learn how social teams turn conversation into impact, this could be a great fit.
Key Accountabilities:
- Manage daily community engagement across brand social channels including making posts, commenting, listening and elevating
- Monitor comments, messages, mentions, and conversations
- Respond to consumers in a thoughtful, on-brand way and follow escalation guidelines when needed
- Identify opportunities to strengthen engagement and brand affinity
- Spot emerging themes, risks, and cultural moments and share them with key partners
- Help maintain a clear and consistent brand voice across platforms
- Partner with Influencer & Content, Brand, and additional cross functionals teams to support campaign priorities
- Provide input on content themes, FAQs, and messaging based on community feedback
- Track community trends, sentiment, and consumer questions
- Help turn social conversation into insights and recommendations for the broader team
- Partner with I+C team for brainstorms and turning insights into ideas.
- Support reporting on engagement and community health
- Follow moderation guidelines and community management best practices
Required Qualifications:
- Current college student or recent graduate in marketing, communications, journalism, PR, or a related field
- 2+years' experience managing a social account for a club, campus organization, small business, or personal project
- Strong writing skills and attention to tone and detail
- Strong Interest in social media, brand storytelling, and digital culture
- Familiarity with platforms like Instagram, TikTok, Facebook, X, Pinterest, or LinkedIn
- Good judgment and professionalism in public-facing communication
- Strong organization skills and comfort managing multiple priorities
- Eagerness to learn, take feedback, and grow in a fast-moving environment
Preferred Qualifications:
- Experience identifying trends, cultural moments, or emerging conversation themes online
- Experience turning community observations into content ideas or recommendations
- Familiarity with social listening, community management, or reporting tools
What You'll Get From the Experience:
- Hands-on exposure to how brands manage and grow social communities
- Experience with brand voice, engagement strategy, and escalation processes
- A chance to see how online conversation turns into business insight
- Collaboration with cross-functional teams and agency partners
Attachment: Social Media Community Manager Love brands, culture, and conversation on social media? This role is for someone who's excited by how brands show up online and wants hands-on experience helping build real connection with consumers.
We're looking for a
Social Media Community Manager to support engagement across brand social channels.
You'll help monitor conversations, spot trends, support on-brand responses, and learn how community management shapes brand reputation, engagement, and insight.
If you're someone who notices what's happening online, loves strong brand voice, and wants to learn how social teams turn conversation into impact, this could be a great fit.
Key Accountabilities: - Manage daily community engagement across brand social channels including making posts, commenting, listening and elevating
- Monitor comments, messages, mentions, and conversations
- Respond to consumers in a thoughtful, on-brand way and follow escalation guidelines when needed
- Identify opportunities to strengthen engagement and brand affinity
- Spot emerging themes, risks, and cultural moments and share them with key partners
- Help maintain a clear and consistent brand voice across platforms
- Partner with Influencer & Content, Brand, and additional cross functionals teams to support campaign priorities
- Provide input on content themes, FAQs, and messaging based on community feedback
- Track community trends, sentiment, and consumer questions
- Help turn social conversation into insights and recommendations for the broader team
- Partner with I+C team for brainstorms and turning insights into ideas.
- Support reporting on engagement and community health
- Follow moderation guidelines and community management best practices
Required Qualifications:- Current college student or recent graduate in marketing, communications, journalism, PR, or a related field
- 2+years' experience managing a social account for a club, campus organization, small business, or personal project
- Strong writing skills and attention to tone and detail
- Strong Interest in social media, brand storytelling, and digital culture
- Familiarity with platforms like Instagram, TikTok, Facebook, X, Pinterest, or LinkedIn
- Good judgment and professionalism in public-facing communication
- Strong organization skills and comfort managing multiple priorities
- Eagerness to learn, take feedback, and grow in a fast-moving environment
Preferred Qualifications:- Experience identifying trends, cultural moments, or emerging conversation themes online
- Experience turning community observations into content ideas or recommendations
- Familiarity with social listening, community management, or reporting tools
What You'll Get From the Experience: - Hands-on exposure to how brands manage and grow social communities
- Experience with brand voice, engagement strategy, and escalation processes
- A chance to see how online conversation turns into business insight
- Collaboration with cross-functional teams and agency partners
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