Communications Representative

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a motivated and sales-focused Communications Representative to engage with prospective customers, communicate product and service information, and support customer acquisition initiatives. This role is ideal for individuals who enjoy interacting with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Engage with prospective customers through promotional and sales activities.

• Present and explain products and services clearly and professionally.

• Identify customer needs and recommend appropriate solutions.

• Build positive customer relationships and encourage repeat business.

• Follow up with prospective customers to support sales opportunities.

• Participate in promotional campaigns and community outreach activities.

• Maintain accurate records of customer interactions and sales activities.

• Collaborate with team members to achieve sales and customer engagement goals.

• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong verbal and interpersonal communication skills.

• Confident, outgoing, and professional personality.

• Comfortable interacting with customers in person.

• Goal-oriented and motivated to achieve results.

• Strong relationship-building and persuasion abilities.

• Excellent organizational and multitasking skills.

• Previous experience in sales, customer service, marketing, retail, hospitality, promotions, or communications is a plus but not required.