Communications Specialist

Crescens Inc.

Indianapolis, IN(remote)

JOB DETAILS
SKILLS
Administrative Skills, Adobe Product Family, Americans with Disabilities Act (ADA), Atlassian JIRA, Child Support, Communication Skills, Computer Skills, D Programming Language, Detail Oriented, Documentation Format, Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Online Publications, Presentation/Verbal Skills, Problem Solving Skills, Time Management, Video Editing, Web Content Accessibility Guidelines (WCAG), Web Design, Webinar, Writing Skills
LOCATION
Indianapolis, IN
POSTED
12 days ago
Role: Communications Specialist
Location: Indianapolis, IN (Remote)
Duration: 12+ Month
Type: Contract

Note:

The position is remote, with expectation to be on site an average of 4 days per month. Do you accept this requirement?
There will be additional background check and security training once hired on site. Do you accept this requirement?
In person pickup of equipment, unless otherwise specified. Do you accept this requirement?

Job Descriptions:
  • Create and edit training guides from content provided by subject matter experts.
  • Write, edit, and disseminate communications to end users and stakeholders.
  • Assist in developing training and training material for systems of record.
  • Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
  • Assist adult learners in physical classroom trainings.
  • Assist with equipment set up and testing activities for classroom trainings.
  • Assist with administrative tasks associated with training registration.
  • Monitor group mailboxes and respond to stakeholder questions.
  • Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula
Requirements:
  • Excellent attention to detail
  • Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
  • Professional demeanor
  • Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
  • Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
  • Ability to learn new information quickly and independently.
  • Ability to meet deadlines, adapt to changing requirements, and work under pressure.
Required Skills:
  • Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);
  • Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
  • Experience creating and edit training guides from content provided by subject matter experts
  • Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issues
  • Experience of Atlassian Jira, Confluence and Service Management tools
  • Ability to communicate effectively orally and in writing
  • Ability to identify and resolve problems using research techniques
  • Bachelor's degree or higher
  • Teaching or training experience
  • Video editing using Adobe products
  • WCAG/ADA compliance
  • Web design/publishing
  • Document/web formatting
  • Title IV-D child support program experience

About the Company

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Crescens Inc.

Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada.  We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality

Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk.  A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices. 

COMPANY SIZE
20 to 49 employees
INDUSTRY
Computer/IT Services
FOUNDED
2002
WEBSITE
http://crescensinc.com/