Analysis Skills, Database Administration, Document Management, Documentation, Documentation Standards, Editing, Graphics, Mail Processing, Project Schedule, Research Skills, Standard Operating Procedures (SOP), Systems Maintenance, Technical Writing, Time Management
General Experience: Two (2) years of related experience.
Functional Responsibilities: Supports the program office, project team, and stakeholders with internal and external communications, planning, tracking, and scheduling of project activities and tasks. Gathers, analyzes, and composes technical information and documentation. Conducts research and ensures the use of proper program and technical terminology. Interprets and reviews reporting documentation for editing and graphics in the preparation of communications, documentation tasks, and reporting deliverables. Establishes schedules for document production and conducts quality assurance/control inspections at specific intervals to ensure standards are met.
- Receive, review, and process incoming correspondence, including letters, memos, emails, and other forms of communication.
- Ensure accurate and complete documentation of all incoming and outgoing correspondence.
- Maintain a tracking system for correspondence, including assignment of appropriate action officers and tracking the status of each item.
- Document standard operating procedures (SOPs) and guidelines for correspondence management processes.
- Finalize approved responses and ensure timely delivery to the appropriate recipients.
- Comply with NARA standards for document management.
- Maintain a database or electronic filing system for easy retrieval and reference of correspondence.
Minimum Education: Bachelor's Degree or equivalent experience
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Strongbow Strategies, LLC