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Communications Technician

Valley Health

Winchester, VA

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JOB DETAILS
SKILLS
Analysis Skills, Call Centers, Communication Skills, Computer Skills, Customer Support/Service, Dental Insurance, Employee Assistance Plan, Health Plan, Hospital, Medical Office, Microsoft Outlook, Microsoft Word, Multitasking, On Call, Safety/Work Safety, Telephone Skills, Typing, Vision Plan
LOCATION
Winchester, VA
POSTED
30+ days ago

Department

VH CORP COMMUNICATIONS - 108341

Worker Sub Type

Regular

Work Shift

First Shift (United States of America)

Pay Grade

Job Description

The Communications Technician accurately handles answer/ transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/ VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.

Education

High school diploma or equivalency required

Experience

Former hospital department/call center operator or physician office experience preferred

Qualifications

  • Customer service oriented and excellent communication skills required - Proficiency in computer and typing skills (40-50 wpm) required - Working knowledge of Microsoft Word and Outlook required - Ability to respond to multiple demands and use analytical

FLSA Classification

Non-exempt

Physical Demands

6 A Customer Service

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

  • A Zero-Deductible Health Plan
  • Dental and vision insurance
  • Generous Paid Time Off
  • Tuition Assistance
  • Retirement Savings Match
  • A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
  • Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.

About the Company

V

Valley Health

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