Company: The Berkeley Group, a subsidiary of Valiance Capital
Job Title: Community Assistant - Co-Living
Location: Berkeley, CA (UC Berkeley Student Housing Portfolio)
Department: Property Management - Leasing
Reports To: Leasing Manager, Portfolio Marketing & Leasing Director
Interdepartmental Collaboration: Marketing, Resident Services
Compensation: $20.00 per hour
Position Overview:
The Community Assistant plays a vital role in supporting the leasing operations at a student housing apartment portfolio serving UC Berkeley students. As a key point of contact for prospective residents, you will assist with leasing inquiries, tours, applications, and general resident relations. This is an entry-level role ideal for individuals interested in gaining experience in property management, real estate, or student housing operations.
Key Responsibilities:
Leasing & Tours:
Conduct property tours for prospective residents, showcasing available units and community features.
Provide detailed information on leasing terms, rental rates, and apartment features.
Assist in responding to leasing inquiries via phone, email, or in person.
Leasing Process Support:
Help with application processing, collecting documents, and explaining lease agreements.
Coordinate lease signings and move-in processes for new residents.
Maintain accurate records in leasing software, ensuring all documentation is complete and up to date.
Resident Relations:
Assist with current resident communications regarding leasing renewals, maintenance requests, and community updates.
Address resident concerns and escalate issues to the Leasing Manager when necessary.
Marketing & Outreach:
Collaborate with the leasing and marketing team to promote the property via social media, on-campus outreach, and events.
Distribute marketing materials and engage with students during campus events, open houses, and tabling activities.
Assist with the creation of social media content to drive engagement and leasing interest.
Community Engagement:
Help plan and execute resident events to foster a positive living environment and sense of community.
Act as an ambassador for the property, fostering relationships with UC Berkeley students and ensuring a welcoming atmosphere.
Administrative Support:
Assist with office administrative duties, including answering phones, managing emails, and organizing leasing files.
Ensure the leasing office is clean, organized, and fully stocked with marketing materials and forms.
Qualifications:
Currently enrolled at or recent graduate of UC Berkeley (preferred).
Strong customer service and communication skills.
Enthusiastic and outgoing personality with the ability to build rapport with students and residents.
Ability to handle multiple tasks efficiently and in a fast-paced environment.
Knowledge of UC Berkeley campus culture and student life is a plus.
Proficiency in Microsoft Office, Google Suite, and familiarity with leasing software (preferred).
Previous experience in leasing, sales, customer service, or student leadership roles (preferred but not required).
Work Hours:
Part-time, with flexible hours to accommodate class schedules, including some evenings and weekends.
Must be available for peak leasing periods, particularly during move-in and move-out seasons.
Compensation:
Hourly wage with opportunities for performance-based bonuses.
Opportunities for housing discounts, depending on property availability.
The Berkeley Group is a Berkeley-based property management company dedicated to creating exceptional student housing experiences. We take pride in delivering a resident experience that goes beyond housing — fostering comfort, connection, and community for UC Berkeley students. Our team manages every aspect of operations, from leasing and marketing to maintenance and resident engagement, with a shared goal of raising the standard for student living. We’re a fast-growing company with a collaborative culture, where team members are encouraged to take initiative, think creatively, and make a lasting impact on the communities we serve.