## Community Assistant - The Accolade (Student Living)Applylocations: The Accolade, Seattle, WAtime type: Part timeposted on: Posted Todayjob requisition id: R0189963**ABOUT GREYSTAR**Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.**JOB DESCRIPTION SUMMARY**This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service at the community.**JOB DESCRIPTION**• Performs administrative tasks for the leasing office including but not limited to: copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials. • Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments. • Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files. • Assists with move in and move out process for residents; commits to working move-in and move-outs with the understanding that these events, along with “turn”, are mandatory work dates. Any time off during these dates will be considered an exception and must be requested and approved in writing by the Community Manager well in advance. • Answers incoming calls and sets appointments for prospects to tour the property. • Performs on-campus marketing outreach to generate Community awareness and qualified traffic. • Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals. • Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices. • Acts as an after-hours liaison between residents and property management; responds to after-hours emergencies within a required period of time. At least one on-call shift per week is expected; however, the schedule is determined at the site level. • Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).# # Physical Demands:* Incumbents need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.* Incumbents must be able to work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).* Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.* Rare or regular travel may be required to assist other properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.* Incumbents must be able to work a flexible work schedule, which includes taking “call” during evenings, weekends and holidays.The hourly range for this position is $ 21.30 - $22.30**Additional Compensation**:Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.* *Corporate Positions*: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.* *Onsite Property Positions*: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.**Benefits Offered for Part-time Team Members\*:*** 401(k) with Company Match (eligibility required)* Employee Assistance Program* Paid sick time*\*For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.*Greystar will consider for employment qualified applicants with arrest and conviction records.***Important Notice:** Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.*#J-18808-Ljbffr
Back in 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he saw a highly fragmented multifamily industry that was more focused on assets than people. He envisioned the need for an industry leader, a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners and investors in multifamily real estate. He said, “Why not us? Let’s go be that company.” With a winning strategy and a focus on people, Greystar set out to meet that need -- guided by the mission of enriching the lives of those we touch by doing things the right way.
Greystar has learned what’s important to people when it comes to a place to call home and the services that enhance the living experience. And that’s why we put our heart and soul into providing beautiful living environments. We’re thankful for this privilege and take deep pride in knowing that our homes are a place where residents celebrate life’s important moments with friends and family.
We’ve also put our heart and soul into building our company by hiring the best people in the business. “Our core values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it all comes back to people, and it’s our people who’ve made Greystar the global multifamily housing leader.”