Community Associate

Part-Time Community Associate

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Location: Neu.Works, Cherry Creek North, Denver; Hours: Part-time, up to 25 hours/week, primarily business hours. Reports to: Community Director / Owner

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Are you a people person with a passion for creating welcoming and productive environments? Do you thrive in a dynamic, fast-paced setting where no two days are alike? Neu.Works is looking for an enthusiastic and organized Part-Time Community Associate to be the friendly face of our vibrant co-working space.

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In this role, you'll be instrumental in ensuring our members have an exceptional experience. You'll manage day-to-day operations, foster a strong sense of community, and support the smooth running of our venue. If you're proactive, detail-oriented, and love connecting with people, we want to hear from you!

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What You'll Do:

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• Member Experience & Community Building:
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• Warmly greet members and guests, providing a welcoming and inclusive atmosphere.
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• Assist members with their needs, answer questions, and provide information about the venue's amenities and services.
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• Provide tours of venue and partner with leadership to hit revenue goals in sales and retention.
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• Help onboard new members, ensuring a smooth transition into the community.
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• Actively engage with members to build relationships and foster a strong sense of community.
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• Support the planning and execution of community events, workshops, and happy hours.
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• Operational Support:
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• Manage front desk operations, including answering phones, directing inquiries, and handling mail/packages.
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• Ensure the co-working space, including common areas, meeting rooms, and amenities, is clean, tidy, and well-stocked.
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• Assist with clean up when necessary, and communicate with cleaning service to ensure issues are promptly dealt with.
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• Assist with the setup and breakdown of meeting rooms and event spaces.
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• Troubleshoot basic IT issues (e.g., Wi-Fi connectivity, printer issues) and escalate as needed.
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• Process member payments, manage bookings, and update member records.
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• Assist with opening and closing procedures for the venue.
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• Administrative Tasks:
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• Maintain accurate records and reports.
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• Assist with inventory management of office supplies and beverages.
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• Handle general administrative duties as assigned.
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What You'll Bring:

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• Previous experience in a customer service, hospitality, or administrative role preferred.
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• Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
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• Strong organizational skills and attention to detail.
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• Ability to multitask and prioritize in a busy environment.
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• Proficiency in basic computer skills (Google Suite, Microsoft Office).
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• Proactive attitude and a willingness to take initiative.
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• Ability to work independently as well as part of a team.
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• A genuine interest in fostering community and supporting a positive work environment.
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• Flexibility to work [specify days/shifts, e.g., some evenings or weekends] as needed for events.
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What We Offer:

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• The opportunity to work in a locally owned and operated business.
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• Opportunity to be part of a growing and vibrant community.
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• Competitive part-time compensation.
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• Flexible schedule with the opportunity to grow hours and income.
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Job Type: Part-time

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Benefits:

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• Flexible schedule
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Experience:

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• Customer Service: 1 year (Required)
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• Sales: 1 year (Preferred)
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Work Location: In person