Community Center Attendant

Be Part of Kentwood's New Community Center! The City of Kentwood is looking for Community Center Attendants to help create a welcoming and enjoyable experience for members and guests at our brand-new Community Center, opening September 26, 2026! As a Community Center Attendant, you'll be one of the friendly faces our members and guests see when they visit. You'll assist with memberships, programs, facility use, food and beverage service, and daily operations while helping keep the facility clean, safe, and welcoming. If you enjoy working with people, staying busy, and being part of a team, this is a great opportunity to be part of something new in the Kentwood community. Pay & Employee Perks Earn $18.00-$20.00 per hour As a Community Center Attendant, you'll also receive a 20% discount off the resident rate for: Facility rentals Events Recreation program registration fees Community Center memberships Kentwood Community Center Membership Benefits Take advantage of a discounted Kentwood Community Center membership and enjoy: 3 free fitness classes per month Early access to program registration and special member rates Discounts at the multisport simulator and bistro Affordable child watch Fitness area with cardio, strength-conditioning equipment, and free weights 3-lane walking track Drop-in pickleball, basketball, and volleyball Learn more about the new Community Center here. What You'll Do Greet members, guests, and visitors in a friendly and professional manner Answer phone calls and provide information on memberships, programs, and facility use Assist with memberships, registrations, admissions, reservations, and retail transactions Operate point-of-sale and registration systems accurately and efficiently Prepare and serve food and beverages, including coffee, smoothies, and alcoholic beverages Verify memberships and facility access using electronic systems Maintain cleanliness and organization of front desk, bistro, dining, and public areas Handle cash transactions and balance drawers in accordance with procedures Monitor inventory, restock supplies, and assist with deliveries Maintain accurate records, logs, and reports Respond to customer concerns and escalate issues when needed Follow safety, sanitation, and operational policies and procedures Assist with emergency response situations as needed Every shift you work helps create a safe, welcoming, and enjoyable experience for our community! About You You're friendly, reliable, and enjoy working in a fast-paced, customer-focused environment. You're comfortable multitasking, providing excellent service, and contributing to a team that keeps operations running smoothly. Minimum Requirements: High school diploma or GED Two years of customer service, food service, hospitality, recreation, retail, or related experience (or equivalent combination of education and experience) CPR, AED, and First Aid certification (or ability to obtain within 6 months) MLCC-approved alcohol server training (TIPS, ServSafe Alcohol, or equivalent) within 90 days of hire Strong communication and interpersonal skills Ability to multitask and stay organized in a dynamic environment Basic computer and cash handling skills For more details about responsibilities and qualifications, view the full job description here. Why join the Kentwood Parks and Recreation team: The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center. Within Kentwood's 21 square miles, Parks and Recreation oversees: 15 parks covering more than 300 acres 13+ miles of non-motorized trails Splashpads, pickleball courts, playgrounds, and gathering spaces Variety of rental facilities available 1000+ recreation programs and community events each year Apply Today Ready to be part of something new? Join the Kentwood Parks and Recreation team and help create a welcoming place where our community can connect, stay active, and have fun. Available shifts: Weekdays Opening 5AM to 1PM, Midday 10AM-4PM, Closing 2:30PM-10:30pm, Peak 4PM-8PM Weekends Opening 6:30AM-2:30PM, Midday 10AM-4PM, Closing 2:30PM-10:30PM, Peak 9AM-1PM Applications will be reviewed as they are received.