Community Corrections Officer

Community Corrections Officer

Salary

$23.17 Hourly

Location

402 Simpson Road, Kissimmee, FL

Job Type

Full-time

Job Number

02999

Department

CORRECTIONS

Opening Date

07/10/2026

Closing Date

7/23/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

General Description of Duties

Position subject to close at any time

Please Note: This position is eligible for Night Shift Differential Pay

NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAYGRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

This is a professional Corrections position that is primarily responsible for the assessment and supervision of pretrial or probation defendants. This position is also responsible for providing required information to the Courts in a timely manner. This position requires good communication, conflict management and problem-solving, time management, initiative and accountability, professionalism, integrity, and good judgment. Assigned duties require attention to detail, and effective oral and written communication skills. Work is performed under the general supervision of a supervisor or designee. Performance is evaluated on accuracy, efficiency, and achievement of desired results.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

General

• Provides professional case management and supervision to pretrial or probation defendants, ensuring protection and security to the community; monitors the status of defendant compliance with court ordered terms and conditions.
• Completes risk/needs assessments on all defendants for caseload assignment and to evaluate and identify defendants' needs; connects defendants with community resources and referrals; embraces evidence-based practices and reentry and rehabilitative initiatives
• Administers risk assessments to evaluate the risk of reoffending and flight and to assign appropriate supervision level.
• Employs motivational interviewing skills during interviews, assessments, and face-to-face contacts.
• Conducts initial intake orientations as necessary.
• Documents each defendant's progress or lack thereof in completing program requirements and follows established local procedures for dealing with noncompliance violations and serious incidents.
• Verifies background information provided by the defendant, including residence, employment, and criminal histories.
• Complies when applicable state and federal requirements for privacy, confidentiality, security, collection, storage and dissemination of criminal history, correctional status, substance abuse and medical history information.
• Maintains computer case files and record keeping systems according to County requirements.
• Prepares court reports and testifies in court proceedings regarding the status of defendants.
• Refers defendants to appropriate agencies for services as needed and monitors participation in same.
• Participates in staff meetings and attends relevant trainings.
• Conducts intake interviews and record checks on all defendants placed on pretrial or probation.
• Conducts urinalysis screenings, when necessary.
• Notifies the Court in a timely manner of any new law violations or non-compliance issues.
• Adapts, modifies, practices and changes behaviors to incorporate evidence-based practices (EBP) and best practices as they are implemented within the agency.
• Conducts office, home, and field visits to defendant's homes to verify residency and ensure public safety through compliance with court ordered conditions.
• Attends and participates in court hearings.
• Documents and maintains records of all contacts with defendants, including phone calls, emails, office and/or field visits, mail-in reports, etc.
• Instructs defendants on court dates, issue travel permits and complete all updates to the database regarding a defendant's status or personal information.
• Provides referral information (e.g. vocational, educational, and social services).
• Provides crises intervention when needed.
• Establishes and maintains effective working relationships with attorneys, judges, law enforcement agencies, etc.
• Enters defendant data in the computer system and review all information to ensure all information is complete and accurate.
• Maintains complete files on all open and closed cases and ensure the accuracy of all documents.
• Assists in the development and delivery of targeted programing for offenders/inmates.
• Serves as a liaison with all segments of the criminal justice community; judiciary, law enforcement, community programs.
• Provide training and complete Daily Observation Reports for new employees as needed or assigned.
• Performs other related work (including weather or other extreme emergency duties) as required.

Pretrial Services

• Interview all defendants booked into the jail facilities and collect, investigate, verify demographic and criminal history information, including but not limited to pending charges, probation/supervision status, family ties, residence stability, victim information, and employment history by using data systems, contacting personal references, and employment references, etc. to determine authenticity of information.
• Conducts pretrial risk assessments to determine offender's risk of failing to appear and risk of pretrial misconduct.
• Verifies information received from the defendant by accessing secure local and national crime databases and by contacting and interviewing the defendant's employers, family, friends, neighbors, and others.
• Reviews Arrest Affidavits and analyzes and evaluates all information received to determine degree of security risk.
• Makes administrative release decisions per the Administrative Order or make recommendations to the Judge regarding release.
• Prepares reports on defendants after assessment for the Court including Pretrial Release recommendations and present these reports orally and in writing to the Court.
• Prepares individually tailored release plans or agreements consistent with conditions of Release.
• Monitors the jail population for non-sentenced inmates who qualify for pretrial release and have not bonded out.
• Supervises a caseload of pretrial defendants with felony and/or misdemeanor charges and monitors compliance for the protection of the community.
• Identifies defendants with mental health and substance abuse needs and veteran status.

Probation

• Supervises a caseload of misdemeanor probationers and county diversion program participants and monitors compliance for the protection of the community.
• Develops and oversees case plans based on the needs of the defendant and the conditions ordered by the court.
• Conducts monthly contacts for all defendants on probation.
• Reviews monthly or other periodic reports from treatment providers and takes appropriate remedial actions as necessary.
• Coordinates and tracks community service work.
• Facilitates classes/groups in line with evidence-based practices.
• Facilitates transfer of supervision to other jurisdictions.
• Processes violations of probation or county diversion program rejections, as required.
• Advocates for defendants and conducts correctional interventions.
• Refers defendants to appropriate services and monitors defendants' progress in court referred programs.
• Appears in court and testifies in criminal cases when appropriate.

Minimum Qualifications

Education: Associate's Degree in Criminal Justice, Criminology, Psychology, Social Work, Sociology, Public Administration or closely related field from an accredited college or university

Experience: One (1) year of experience in probation, pretrial release, community corrections, counseling, evidence based programs, case management, social work, and/or corrections. An equivalent combination of education, training, and/or experience may be considered.

Bilingual in English and Spanish preferred.

Certificates/Licenses: Must possess and maintain a valid Florida Driver's License. Must be FCIC/NCIC certified within thirty (30) days of hire.

Knowledge, Skills and Abilities

• Ability (and willingness) to adapt hours and efforts to demands of divisional caseload, which could include working hours outside normal scheduled workday.
• Knowledge of investigative methods, practices, principles, and procedures applicable to Pretrial and Probation Services.
• Knowledge of social services programs and other community resources related to the area of assignment.
• Ability to gather and compose data, prepare pertinent reports, and maintain records.
• Ability to properly conduct investigations pertaining to program eligibility and compliance.
• Ability to maintain confidentiality and apply good judgment, firmness, and tact in carrying out duties.
• Ability to effectively perform duties under stressful conditions.
• Ability to properly react (physically and mentally) to challenging or dangerous situations.
• Ability to read, understand, analyze, and follow through with oral and written data.
• Ability to interact in a positive/professional manner and gain the confidence and cooperation of clients, families, etc. (requires good powers of observation, perception, and analysis.)
• Ability to efficiently use a personal computer, with ability to quickly learn software programs applicable to area of assignment.
• Knowledge of modern pretrial or probation practices and principles.
• Knowledge of, and ability to effectively apply, principles underlying human behavior, growth, and development.
• Knowledge of social sciences, including sociology, psychology, and economics.
• Ability to communicate clearly and effectively, orally and in writing.
• Ability to effectively interact with defendants in a tactful, firm, and professional manner.
• Thorough knowledge of criminal justice and probation systems, case management and rehabilitation principles, practices, procedures, and systems; knowledge of field supervision.
• Thorough knowledge of pertinent federal, state, and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
• Thorough knowledge of court and case management procedures and terminology.
• Skill in reading, analyzing, and interpreting professional periodicals and journals, technical procedures, and legal documentation.
• Ability to prioritize work, organize and make sound judgments in offender supervision both in the office and the field; skill in program planning and management.
• Ability to work independently in an office and field environment.
• Skill in establishing and maintaining effective working relationships and communications with offenders, social service agencies, co-workers, department management, members of the judiciary, and the general public.

Physical Demand Requirements:

• Physical Demand: Light
• 20 pounds maximum lifting.
• Frequent (up to 2/3 of the work time) lifting, carrying up to 10 lbs.
• If less lifting involved will require significant walking/standing.
• If mostly sitting is involved will require push/pull on arm or leg controls.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or safety of self and others.
• Walk, run, stop, bend, and climb stairs
• Must be able to walk, sit, or stand for extended periods of time
• Capable of working under stressful conditions

Employee Benefits

Welcome to a workplace that values you. Osceola County offers a comprehensive benefits package to fit your needs and the needs of your family.

Join us in making a difference in our community, knowing we're here to support you every step of the way.

Group Health, Dental, Vision, and Life Insurance

Medical and Dental Insurance at no cost to the employee. In addition, the County contributes 83.5% to the dependent(s) premium coverage.

Deductions Per Paycheck - HRA Base Plan

Coverage

Employee

Employee + 1

Family

Health-HRA Base

$0.00

$130.46

$202.93

HRA Buy-Up

$37.60

$174.33

$271.19

Dental Base

$0.00

$12.72

$23.42

Dental Buy-Up

$3.35

$19.24

$32.63

Vision

$3.42

$6.84

$9.15

Short-Term Disability

$0.00

N/A

N/A

Long-Term Disability

$0.00

N/A

N/A

Short-Term and Long-Term Disability

At no cost to the employee. The County offers Short-Term and Long-Term Disability at 60% of the employee's weekly base salary. The employee has the option to purchase an additional 10% coverage.

Employee Assistance Program (EAP)

EAP provides confidential counseling and referral services to employees and their family members at no cost.

Employee Wellness Program

Employee Wellness Program promotes a variety of activities to encourage total well-being including physical, emotional, and financial health. Rewards can be earned.

Gym Membership Reimbursement

Gym Membership Reimbursement, up to $20.00 per month.

Basic Life Insurance Policy

At no cost to the employee, equal to one time the employee's annual salary, rounded to the next thousand dollars. Employees can opt to buy additional Life Insurance.

Employee Health Center

The County provides a private health center for County Employees and eligible dependents. The Employee Health Center offers an array of primary care services, including sick visits, enhanced by x-ray services, pulmonary tests, lab work, and a dispensary offering over 200 generic medications onsite. Services at the Health Center are offered at no cost to the employees and their eligible dependents.

Employees who are enrolled on the County's Medical plan have access to the Employee Health Center on day one of employment. The Health Center is available to patients 8 years of age and older.

Vacation & Sick Leave Accruals

Service Time

Accruals Per Month

1 month - 5 years

8 hours

5 years and 1 month - 10 years

10 hours

10 years and 1 month - 15 years

12 hours

15 years and 1 month - 20 years

13.34 hours

20 years and over

16.66 hours

Sick Leave Accruals

Classification

Accruals Per Month

Full time employees

8 hours

Part time employees

4 hours

Paid Holidays

Paid Holidays + 1 Floating Holiday (to be chosen by the Employee)

• New Years Day
• Martin Luther King Jr. Day
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Veterans Day
• Thanksgiving Day
• Thanksgiving - Day After
• Christmas Eve
• Christmas Day

Administrative Leave

40 hours of Administrative Leave per fiscal year for Exempt employees.

Sick Leave Bank

Available to employees experiencing a catastrophic medical related event, with up to 240 hours per fiscal year. Enrollment required.

Vacation/Sick Leave Buy-Back Program

Eligible employees may sell back up to eighty (80) hours of accrued leave per fiscal year. (This program is subject to availability of funds and may be amended or terminated at any time without notice.)

Paid Bereavement Leave

Up to five (5) working days off.

Tuition Reimbursement

Up to $1,600 per Fiscal Year, for degree seeking employees. Degree must be related to employee's current position.

Membership in the Florida Retirement System

The County is a Florida Retirement System Employer! For Fiscal Year 2025, County contribution for Regular Class members is 13.63%, subject to a mandatory 3% employee contribution. Rates and Contributions are set by Florida Legislation.

A 457b Deferred Compensation Program

A 457b Deferred Compensation Program is also available to help employees boost their retirement saving goals, with pre-tax and post-tax contributions, as well as IRA plan options. Employee sponsored.

Employee Recognition Program

We see your hard work, and we celebrate it! Through our Employee Appreciation Committee and the "Youve Been Caught Doing Good" program, we recognize outstanding performance or accomplishments with prizes including monetary rewards and merchandise.

01

Do you understand that you must provide updated employment history and education information, which must be documented in this online application? (Please note that incomplete applications and just attaching a resume without completing the application will not be considered.)

• Yes
• No

02

Do you understand that based on the operational needs of the department, this position may be assigned to Pretrial Services or Probation?

03

Do you possess an associates degree or higher in Criminal Justice, Criminology, Psychology, Social Work, Sociology, or Public Administration from an accredited college or university? If so, please list the major/concentration (Education must be demonstrated in the "Education" section of the application.) If no, list N/A.

04

How many years of professional experience in the fields of Pre-Trial Release, Probation, Community Corrections, Counseling, Evidence Based Programs, Case Management, Social Work, and/or Corrections do you possess? Please break down your employment dates by position held in the Work Experience sections of your application. (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A

05

Briefly explain your professional experience in the fields of Pre-Trial Release, Probation, Community Corrections, Counseling, Evidence Based Programs, Case Management, Social Work, and/or Corrections? (Experience must be demonstrated in the "Work Experience" section of the application.) If none, list N/A

06

Do you possess a FCIC/NCIC Certification?

• Yes
• No

07

If you do not possess the FCIC/NCIC certification, are you able to obtain it within 30 days of hire?

• Yes
• No

08

Do you possess a valid Drivers License? If so, what state?

09

Are you a U.S. Military Veteran?

• Yes
• No

10

Are you electing to claim Veterans Preference? (If electing to claim Veterans Preference, please make sure to complete the Veterans Preference Eligibility Form located on the home page of NeoGov.)

• Yes
• No

Required Question

Employer Osceola County

Address 1 Courthouse Square, Suite 4200

Kissimmee, Florida, 34741

Phone 407-742-1200

Website http://www.osceola.org