Position Title: Community Development Manager
Base Salary: $48,750 to $81,250 annually DOE
Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.
Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.
As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.
Our Company Values:
Job Summary
Ziply Fiber is revolutionizing the internet experience with a major investment in Fiber Internet network upgrades. As a Community Development Manager, you will play a key role in driving brand awareness and fostering community relationships to support our growth goals.
You’ll be the face of Ziply Fiber, building connections between our brand and local communities. In this role, you’ll collaborate with teams across Marketing, PR, Operations, and Sales to develop and execute targeted marketing plans, engage with community leaders and organizations, and organize impactful local events.
We’re looking for a personable, passionate, and professional individual who thrives on building relationships and creating a positive local presence. If you’re ready to make a difference and help, bring reliable, high-speed internet to communities, we’d love to have you on our team.
Essential Duties and Responsibilities:
The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.
Community Engagement and Relationship Building
· Build and maintain strong working relationships with community leaders.
· Build a positive, accessible presence within communities to foster trust and engagement, positioning our brand as a committed, reliable, local partner.
· Integrate into key chambers of commerce or other community-based organizations to ensure Ziply Fiber is part of the community.
· Strong ability to connect with diverse groups, from local business leaders to customers, fostering trust and engagement.
Brand Awareness and Market Presence
· Build brand awareness and excitement for the brand in areas soon-to-be built with fiber internet.
· Identifying the most effective and ROI efficient outreach opportunities in the territory.
· Lead efforts to obtain best internet awards from local publications that support our mission to improve local connectivity and bring reliable, high-speed fiber internet access to communities.
Event Planning and Community Activation
· Planning and preparing community-based events – local sponsorships, farmers markets, grand openings, or other events.
· Coordinate ground-breaking, ribbon-cutting, and fastest city certification ceremonies to mark key milestones, in collaboration with city officials, chambers and local organizations to enhance visibility and generate positive local press.
· Manage logistics for these events, ensuring all necessary materials, branding, and support are in place to create a polished, engaging experience.
Marketing Strategy and Cross-Functional Collaboration
· Work with other marketing team members on items needed to support the territory sales.
· Develop and execute strategic marketing plans for local Ziply Fiber properties, as well as recommending general marketing programs and local campaigns in close collaboration with the demand & channel marketing team and key sales counterparts.
· Working with demand and channel marketing leaders, create and execute asset marketing materials and building specific marketing strategies.
Sales Support and Territory Growth
· Support local sales teams by generating customer leads, driving penetration of the internet products.
Other Duties
· Performs other duties as required to support the business and evolving organization.
Required Qualifications:
· High school diploma or GED.
· Minimum two (2) years of experience in sales, marketing, event planning or related field.
· Excellent customer service and communication skills, both verbal and written, adaptable to both internal and external audiences.
· Aptitude for negotiation, persuasion, and business acumen.
· Highly motivated, determined, and target driven.
· Comfortable addressing audiences of various sizes, with experience presenting at community events, chamber meetings, and media events.
· Demonstrated ability to organize, coordinate, and host events that engage community stakeholders and enhance brand recognition.
· Expert in time management and personal organization.
· Proficiency in Word, Excel, PowerPoint.
· Ability to quickly adapt to changing markets, communities, and priorities, while maintaining focus on strategic objectives.
· Must be able to travel within assigned regions to maintain a local presence and attend events as needed.
· Must have reliable transportation.
· Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record.
· Must complete a pre-employment drug screening.
Preferred Qualifications
· Bachelor’s degree in a related field.
Knowledge, Skills, and Abilities:
· Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
· Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
· Strong verbal and written communication, attention to detail, and organizational skills.
· Ability to work within critical deadlines.
· Ability to adjust to rapidly changing priorities and schedules.
· Ability to provide excellent customer service.
Work Authorization
Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. The employee must occasionally lift and/or move up to 50+ pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system. The work is primarily a modern office setting.
At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests.
Diverse Workforce / EEO:
Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening.
Ziply Fiber is a drug free workplace.