Administrative Skills, Background Investigation, Best Practices, Communication Skills, Continuous Improvement, Credit and Collections, Detail Oriented, Establish Priorities, Funding, Fundraising, Fundraising Program, Interviewing Skills, Inventory Management, Logistics, Maintain Compliance, Marketing, Needs Assessment, Onboarding, Organizational Skills, Project Schedule, Project/Program Coordination, Project/Program Management, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Record Keeping, Regulatory Requirements, Risk Management, Social Media, Stewardship, Strategic Planning, Team Player, Volunteer Experience, Volunteer Management
Overview
St. Joseph's Villa is currently recruiting for a Full-Time Community Engagement Coordinator to join the Advancement Team. The Community Engagement Coordinator is a member of the Advancement Team and serves under the direction of the Director of Community Engagement. This role supports the day-to-day implementation of the Villa’s volunteer, in-kind, and community engagement efforts, ensuring a seamless and meaningful experience for volunteers, donors, and community partners.
Working closely with program leaders across campus, the Coordinator helps identify mission-related needs that can be met through volunteer service and in-kind support and helps translate those needs into well-organized, high-impact engagement opportunities. As a highly visible, relationship-centered role, the Community Engagement Coordinator serves as a welcoming ambassador of the Villa and plays a key part in strengthening community connections that enhance organizational capacity and advance the Villa's mission.
All work is performed using a team-based model, to the highest ethical standards, safely and effectively, and in accordance with regulatory requirements and the Villa’s mission, values, and guiding principles.
Work Hours: Monday - Friday; 8:30am - 4:30pm
Salary: $42,000 - $45,000
Responsibilities
- Supports the implementation and continuous improvement of the Villa’s volunteer program under the direction of the Director of Community Engagement.
- Serves as the initial point of contact for all volunteer and in-kind inquiries; manages third-party collection drives and fundraisers, including maintaining the CF Engage volunteer platform.
- Coordinates logistics for volunteer projects, including scheduling, setup, sign-in, and supply procurement.
- In collaboration with the Director of Community Engagement, conducts organization-wide needs assessments and aligns volunteer, intern, and in-kind donation support with program and client priorities.
- Handles tasks related to new volunteer onboarding including processing applications, coordinating interviews/screening, references, and background checks.
- Supports the Director in welcoming volunteer groups to campus and transitioning them smoothly to projects and service leaders. Supervise as appropriate and ensure a positive volunteer experience.
- Maintains comprehensive volunteer and in-kind donation records within the Raiser’s Edge database, ensuring accurate tracking of hours, meetings, engagement activity, and donated items to support reporting, stewardship, and strategic resource planning.
- Maintains accurate records of community campus utilization – including events, trainings, meetings, and facility use – to evaluate engagement levels and demonstrate the Villa’s community reach and impact.
- Manages inventory of supplies and records the distribution of donated items to the appropriate Villa program. Coordinate with consistent in-kind supporters for monthly updates on needed items and clients impacted.
- Collects photos and stories of volunteer experiences for social media and other platforms.
- Serves as backup support to the front desk, offering a welcoming first point of contact for visitors, volunteers, donors and community partners.
- Supports the execution of seasonal initiatives like Back to School and Season of Hope.
- Updates and maintains Amazon Wishlist and works with the Director of Marketing and Public Relations to ensure the website remains up to date with real-time in-kind needs and volunteer opportunities.
- Maintains and updates volunteer and in-kind policies and procedures, ensuring compliance with best practices for volunteer conduct, safety, and risk management.
- Supports Advancement Office events as appropriate.
- Perform other duties as assigned.
Must have excellent communication skills, organizational skills and be extremely detail-oriented.
Able to:
· Prioritize and accomplish tasks in a fast-paced environment
· Work effectively both independently and as a participating member of a team.
· Make sound judgments based on knowledge of Advancement office activities/goals.
· Organize both digital and hard copy files.
· Represent the Villa professionally.
· Appropriately use proprietary software.
Qualifications
- Minimum of a Bachelor’s degree in a related field or years of experience in lieu of degree.
- Strong communication skills and ability to work with a team.
- Strong project management skills and attention to detail required.
- Experience with Blackbaud’s Raiser’s Edge strongly preferred.