Community Engagement Coordinator

Girl Scouts Vision & Mission

Girl Scouts is the world’s preeminent leadership development organization for girls, building girls of courage, confidence, and character, who make the world a better place.

Position Summary

The Community Engagement Coordinator is responsible for the oversight of the council staff who are responsible for achieving the council’s overall membership, participation, and retention goals for adults and girls within an assigned geography with a community-based, relationship-focused mindset.

Essential Duties & Responsibilities

• Directly supervise staff in the role of Community Engagement Specialist including scheduling, assignment of duties, training, coaching, and support.
• Coordinate staffing needs, logistics, and material resources for council initiatives through collaboration with content strategy managers and council leadership.
• Coordinate participation in community events such as festivals, fairs, and other opportunities to raise awareness of Girl Scouts.
• Utilize data for strategic discussions and decision-making for successful recruitment, participation, support, and retention of girls and volunteers.
• Implement accountability measures and key performance indicators to ensure progress is met toward the council’s overall membership, participation, and retention goals for adults and girls.
• May be required to provide coverage and perform essential duties of the Community Engagement Specialist role, as needed to support workload demands and ensure continuity of operations.
• Performs other duties as assigned.

Skills & Qualifications

• Strong customer service skills.
• Ability to coach and support staff to meet or exceed performance related goals.
• Organized and able to manage multiple tasks and projects.
• Excellent communication and interpersonal skills – oral and written.
• Comfortable leading and speaking to small and large groups of youth and/or adults.
• Effectively communicate the value proposition, benefits, and outcomes of Girl Scouts to a variety of stakeholders.
• Adept at conflict resolution and problem solving; Demonstrates resilience and composure when encountering disinterest and resistance.
• Technical computer skills including Microsoft Office (Word, Excel, Outlook), Salesforce, social networking and ability to learn council-specific online systems; proficiency in project management systems such as ClickUp; advanced skills in Excel preferred.
• Cultural sensitivity.
• Fluent in the English language required.

Hours/Travel

• At least 40 hours per week comprised of regular workweek daytime hours with two or more evenings per week and two or more weekends per month.
• Regular day and occasional overnight travel throughout Kansas.

Credentials, Licenses, or Designations

• Valid Kansas driver’s license, must be able to rent a vehicle, and have access to reliable transportation.
• Proof of auto insurance and ability to meet criteria for Girl Scouts’ auto insurance.
• Ability to obtain and retain First Aid, CPR, & AED certification.

Additional Organizational Requirements

• Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA, meeting all background check requirements.
• Possess a positive attitude with strong work ethic, integrity and honesty, ability to be flexible, adaptable, and thrive in an ever-changing, fast-paced environment.
• Develop and maintain sensitivity to diversity in the workplace. Behave in ways that demonstrate respectful treatment of other employees, volunteers, and youth. Practice pluralism and be inclusive.
• Proactively contributes to Girl Scouts of Kansas Heartland’s success by sharing relevant information, encouraging open dialogue, respecting others, supporting collaboration, encouraging ongoing self-assessment and supporting new ideas and ways for achieving goals and objectives.

Physical Requirements and Working Conditions

• This role includes office and field work; some roles may allow a home office.
• Office settings are generally quiet with good lighting; some sites use shared cubicles with normal background noise.
• Field work includes indoor and outdoor settings, such as schools, partner sites, meetings, and youth or adult events supporting Girl Scouts programs.
• Ability to drive during the day and night in various weather conditions.
• Ability to lift 25 pounds.

Intent and Function of Job Descriptions 

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.