Community Engagement Manager

Community Engagement Manager

Salary

$87,970.00 - $120,610.00 Annually

Location

Boston City Hall - 1 City Hall Sq

Job Type

Full-Time

Job Number

2026-00120

Department

Planning Department

Opening Date

10/01/2026

Closing Date

10/12/2026 11:59 PM Eastern

• Description
• Benefits

Overview

The team of Community Engagement Managers leads how the agency expands who we engage by building relationships and identifying opportunities to lift up the voices of underserved and historically marginalized populations. Our target populations for this position to focus on are housing advocates, business owners, and their employees. This person will report to the Deputy Director of Community Engagement.

Responsibilities

• Have strong relationships with housing advocates and/or business owners and their employees, and the ability to expand and grow new relationships to support the work of the Planning Department. Our goal is to bring these groups into our planning and project engagement processes.
• Create new communication pathways with these populations to get new people excited about our work.
• Communicate how and why the Planning Department's work matters to people who may not see our work as intersecting with their lives.
• Identify opportunities to creatively engage and expand who and how we engage people in our projects and planning initiatives, including through social media, blog posts, newsletters, videos, and other opportunities for storytelling.
• Support inclusive community engagement strategy and implementation across divisions within the Planning Department, including Planning & Zoning, Real Estate, Development Review, and Urban Design.
• Create materials and systems to support other staff in engaging target populations and organizations.
• Facilitate opportunities for connecting and contracting with community organizations to reach certain populations when necessary.
• Perform other duties as assigned.

Minimum Entrance Qualifications

• Five or more (5+) years of experience related to supporting small businesses, housing advocacy, community engagement, community organizing, non-profit, or other related work.
• Strong organizing and relationship-building skills.
• Fluency in Haitian Creole, Mandarin, Cantonese, or other language skills beyond English preferred.
• Strong written and oral communication skills.
• Existing knowledge of or the eagerness to learn complex material related to planning, zoning, disposition of real estate, and review of development projects.
• Strong strategic thinker. Experience creating engagement strategies that prioritize equitable engagement approaches.
• Strong systems thinker. Ready to create a new approach, tools, and resources to allow for consistent engagement.
• Strong project management skills and the ability to effectively prioritize.
• Computer Knowledge, such as Microsoft Office and Google Suite.
• Sensitivity and understanding of communicating with different language and cultural groups.
• Creative self-starter.
• Highly collaborative and flexible.

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary/Grade: Union / $87,970 - $120,610

Hours per week: 35

The City of Boston is proud to be an Equal Opportunity Employer. We invite applications from all qualified individuals and do not discriminate based on race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected category.

At the City of Boston, we provide our employees with a wide array of benefits and resources that foster both their professional and personal development. Our goal is to make City government a place where everyone is empowered to make a positive impact for the communities in which we live, work, and play.

For full-time positions, employees may be eligible for the following benefits depending on the nature of their employment and applicable Collective Bargaining Agreement (CBA) for the position. View the Collective Bargaining Agreements page to learn more.

Benefits Available to City Workers

• Retirement & Savings Opportunities: Membership in the Boston Retirement System (BRS), a benefit pension plan providing lifetime income to vested employees when they retire, along with deferred compensation options to help you build a secure future. Visit boston.gov/retirement to learn more.

• Health Insurance & Benefits: The City offers competitive medical, dental, and vision coverage, plus flexible spending (FSA), dependent care accounts, and life insurance for our employees. Visit boston.gov/insurance to learn more.

• Other Benefits: City employees enjoy a benefits package featuring paid time off and leave, subsidized transit (MBTA and Bluebikes), educational assistance, and employee wellness programs. Visit boston.gov/life-city-boston to learn more.

• Salary information: To view salary plans and understand how salaries work at the City of Boston, go to boston.gov/salary.

Part-time employees who are scheduled to work for 20 hours or more per week may also be eligible for benefits on a pro-rated basis. Please refer to the applicable Collective Bargaining Agreement (CBA) to learn more about any benefits available for this position.

If you have any questions about the benefits offered for this position, please contact the Office of Human Resources at 617-635-3370 or ohr@boston.gov.

Employer City of Boston (MA)

Address 1 City Hall Plaza, Room 612

Boston, Massachusetts, 02201

Phone 617-635-3370

Website https://www.boston.gov