About the Role
The Community Engagement Manager is responsible for executing community engagement strategies at the market level, building and maintaining local relationships, and supporting business development efforts. This role works under the direction of the Sr. Director of Community Engagement to implement strategic priorities while serving as a key connector across internal teams and external stakeholders.
Please Note: We are targeting candidates based in the Columbus, OH or Dallas, TX markets. Columbus-based hires will primarily work from our home office when not traveling, while Dallas-based hires will work remotely from their home base. Regardless of location, this role requires frequent travel and on-the-ground presence in various markets to support community engagement initiatives.
What You'll Do
Strategy Execution & Market Research
- Execute community engagement strategies defined by the Sr. Director across assigned markets
- Conduct market research to identify stakeholders, partnership opportunities, and local market dynamics
- Provide market-level insights to inform broader strategy and decision-making
Market Engagement & Relationship Management
- Build and maintain relationships with business organizations, community leaders, government entities, and nonprofit partners
- Represent the organization at meetings, events, and community forums
- Conduct regular market visits to strengthen partnerships and ensure local visibility
- Track and manage local partnership pipelines and engagement opportunities
Cross-Functional Collaboration
- Serve as a liaison between Community Engagement, Sales, Development, and Public/Private Partnerships teams
- Participate in regular check-ins to share updates on partnerships, campaigns, and market activity
- Ensure alignment between community engagement efforts and broader company initiatives
RFP & Business Development Support
- Support RFP efforts by providing local insights, identifying partners, and helping secure community support
- Assist Sales and Development teams by identifying community-driven opportunities that support revenue and market expansion
- Maintain visibility into partnerships and opportunities that align with business goals
Campaign Implementation & Support
- Support execution of community-facing campaigns within assigned markets
- Ensure campaigns align with partner expectations and company standards
- Collaborate with internal teams to gather market insights and partner data that inform campaign performance
- Provide qualitative feedback to support reporting and performance evaluation
What You'll Bring
- Bachelor’s degree in business, communications, public administration, or related field
- 4–6+ years of experience in community engagement, partnerships, account management, or external affairs
- Strong relationship-building and organizational skills
- Ability to manage multiple markets and execute strategic initiatives
- Excellent communication and cross-functional collaboration skills
- Bilingual proficiency (Spanish/English) preferred