Community Engagement Specialist II

Elderwood

Monroe County, NY

JOB DETAILS
SALARY
$29.16–$29.16 Per Hour
SKILLS
Clinical Medicine, Clinical Support, Community Health, Community Support, Data Quality, Documentation, Documentation Review, Driver's License, Electronic Medical Records, English Language, Follow Through, Genetics, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Licensed Practical Nurse/Licensed Vocational Nurse, Medicaid, Medicare, Multilingual, Operational Support, Quality Assurance, Quality Management, Regulatory Compliance, Reporting Dashboards, Service Delivery, Spanish Language, Support Documentation, Trend Analysis
LOCATION
Monroe County, NY
POSTED
6 days ago

Salary

Starting at $29.16 / hr

Overview

LPNs wanted wanted for an in home Community Engagement Specialist II, 

Full-time hours prefered for approximately three months with the opportunity to transition to the Elderwood Network at project completion.

If you are an LPN and have with experience supporting medically complex or vulnerable populations this opportunity offers a unique way to apply your clinical experience in a community health and care coordination environment.

As a Community Engagement Specialist you will work directly with members in their homes and communities, helping identify barriers to care, supporting social determinants of health (SDOH) interventions, and assisting interdisciplinary care teams in improving outcomes for complex populations.

This is a clinical-adjacent role where your healthcare background helps strengthen member engagement, quality initiatives, and operational support.

Responsibilities

Community & Member Support

  • Conduct in-home and community visits to assess member safety, stability, and overall well-being

  • Identify and document changes in member condition, environment, or service effectiveness

  • Help address social determinants of health (SDOH) by connecting members to community resources

  • Promote member education, engagement, and independence in managing their care

  • Communicate observations and concerns to Care Managers and interdisciplinary teams

Care Coordination & Clinical-Adjacent Support

  • Assist with documentation review to support care planning, audits, and quality initiatives

  • Support gaps-in-care identification and follow-up

  • Participate in care coordination workflows and escalation processes when concerns arise

  • Monitor member satisfaction and service delivery concerns

Quality & Operational Support

  • Participate in audit readiness activities and quality improvement initiatives

  • Review dashboards and reports to identify trends and service gaps

  • Assist with data validation and quality follow-through

  • Provide operational support across Care Navigation and Quality teams as needed

Documentation & Professional Practice

  • Maintain accurate documentation in the electronic medical record (EMR)

  • Follow HIPAA, Medicare, and Medicaid compliance requirements

  • Adhere to safety protocols during community visits

  • Participate in team meetings, case reviews, and required training

From

Up to

Qualifications

  • LPN License required
  • Experience supporting Medicare, Medicaid, MLTC, or similar populations

  • Experience working with frail, elderly, or chronically ill individuals preferred

  • Comfortable conducting home and community visits

  • Valid Drivers License is Required

  • Experience using EMR/EHR systems

  • Bilingual (English/Spanish or other languages) preferred

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

About the Company

E

Elderwood

Elderwood offers a variety of specialty programs and services, established to meet a wide range of needs. Our expert physicians and supportive staff members administer the highest level of care in all areas. Care plans are tailored to an individual’s specific needs and treatment is supported through integration of the latest technological advancements.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Healthcare Services
FOUNDED
1978
WEBSITE
http://www.elderwood.com/