Community Health and Wellness Center Assistant Manager

Community Health and Wellness Center Assistant Manager

Salary

$94,428.00 - $102,133.00 Annually

Location

1800 W. Old Shakopee Road, Bloomington, MN

Job Type

Full Time

Job Number

2026-00062

Department

Parks and Recreation

Opening Date

09/29/2026

Closing Date

10/26/2026 11:59 PM Central

FLSA

Exempt

Bargaining Unit

NU

• Description
• Benefits
• Questions

Primary Objective

The City of Bloomington is seeking an individual to assist with the day-to-day operations, program implementation and staff supervision within the Community Health and Wellness Center. The primary responsibilities will be managing the sales and administration of facility memberships, supporting the CHWC Manager in the evaluation of performance metrics, facility scheduling and maintenance, budget management and community outreach. The Assistant Manager will also be responsible for collaborating on promotion and marketing efforts, and supervision of full-time, front-line staff. The role also involves cultivating collaborative partnerships with community stakeholders and maintaining meaningful relationships with the community members to expand the reach and impact of the Community Health and Wellness Center's programs and services. A commitment to equity, sustainability, and continuous improvement is essential to ensure the Center's offerings remain inclusive, innovative, and responsive to the evolving needs of all Bloomington residents.

CITY VALUES & EXPECTATIONS

• Develops, supports, and models a positive and productive workplace culture based on respect, dignity, honesty, and integrity. Allows staff to grow and succeed by providing opportunities for increased responsibility and creating a positive work culture
• Supports and advances organizational development efforts such as developing a high performing organization, employee engagement, workforce development, inclusion and equity, and performance measurement efforts
• Works cooperatively with others; develops and maintains respectful and effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactions
• Proactively resolves conflicts and misunderstandings in order to ensure a respectful and inclusive workplace
• Seeks to understand the legacy of structural racism, and its impact on employees and the residents we serve; identifies any implications and adverse equity impacts when developing or reviewing policies, projects, activities and interactions with stakeholders
• Embraces the Citys shared values and contributes towards accomplishing the Citys vision and goals by being creative, innovative, continuously learning, and communicating clearly

Examples of Duties

• Oversee the administration and sales of the Community Health & Wellness Center (CHWC) membership program, including managing monthly billing, processing membership changes, and providing timely, customer-focused responses to inquiries
• Negotiate contracts, prepare and submit reports for relevant fitness reimbursement programs
• Direct, coordinate, and oversee the delivery of a wide variety of programs, services, rentals and amenities designed to serve residents and visitors of all ages
• Find opportunities to collaborate with facility managers on recreation programs scheduled at the Bloomington Center for the Arts, Bloomington Ice Garden, and Dwan Golf Course
• Set performance metrics and monitor cost recovery expectations for programs, services and rentals as appropriate
• Review, approve and systematically monitor all recreation program budgets
• Provide formal supervision and evaluation, as well as regular coaching and development, for 3-4 full-time staff. Define the level of expected performance, provide the necessary resources and support, and hold staff accountable for achieving performance goals and completing responsibilities
• Oversee the hiring and utilization of part-time, temporary and seasonal employees within assigned facility program areas, in accordance with established City policies and procedures. Make recommendations for wage schedules for part-time, temporary and seasonal positions, based on market conditions and budgetary resources. Ensure fair and consistent enforcement of personnel rules and policies, including disciplinary action when necessary
• Guide the development and presentation of requested operating budgets and proposed fee schedules for assigned areas of responsibility. Manage revenues and expenditures in accordance with adopted operating budgets and the City's financial policies and procedures
• Collaborate with communications staff to ensure the facility and its amenities are strategically and effectively promoted to the public through a diverse range of channels, including print materials (flyers, brochures), digital media (social media, website, e-newsletters), and traditional advertising platforms
• Track and report on program enrollment and participation trends, customer satisfaction and other performance measures and ensure such data is applied to decisions regarding program and service offerings, scheduling and pricing
• Seek continuous innovation, improvement, and expansion of program offerings, service delivery, scheduling and pricing, to best meet the changing needs and preferences of Bloomington residents and to maximize cost recovery goals and the investment of City resources
• Develop reports and make recommendations to the Parks, Arts and Recreation Commission and City Council
• Develop, support and model a positive and productive workplace culture based on respect, professionalism, collaboration, equity, and accountability
• Keep Community Health and Wellness Manager informed of important developments related to the delivery of recreation programs and services within the facility
• Maintain professional affiliations and attend training courses, professional development opportunities, and conferences to keep abreast of best practices in the Parks and Recreation field
• Work flexible hours to attend evening and weekend meetings, activities and events as needed
• Perform other related duties as apparent or assigned

KNOWLEDGE, SKILLS, & ABILITIES REQUIRED

• Thorough knowledge of recreation program management, safety, and risk management
• Ability to plan, organize and supervise the work of staff members
• Ability to work independently as well as on a team
• Ability to prioritize tasks, complete work assignments accurately, on time and within budgetary limits
• Develop and maintain effective working relationships with staff, other City department personnel, community organizations, volunteers, contractors, artists and the general public
• Possess effective leadership and organizational skills
• Ability to set up and strike facility equipment such as tables and chairs with or without modifications
• Ability to effectively communicate both orally and in writing
• Effective conflict resolution skills
• Ability to work a flexible schedule, including weekends and evenings
• Knowledge of computer operations including word processing, spreadsheets and registration/membership software, database and statistical software

Minimum/Desirable Qualifications

MINIMUM QUALIFICATIONS

• Bachelor's degree in Recreation, Sports Management, Business Administration or closely related field
• Two years' work experience in a customer service-oriented environment
• Two years supervisory experience
• Knowledge of cash and credit handling procedures

DESIRABLE QUALIFICATIONS

• Parks and Recreation or facility management experiences such as managing an aquatics center, fitness center or community center
• Two years of experience directly supervising full-time employees
• Two years of experience using recreation management software, preferably including membership management, program registration, facility reservations, point-of-sale, and/or reporting functions.
• Experience with cost recovery expectations and/or performance metrics
• Current Certified Pool Operator (or ability to obtain within 6 months of hire)
• Previous municipal experience

Supplemental Information

SUPERVISION OF OTHERS

Direct supervision of 3-4 full-time staff, and indirect supervision of 20+ part-time employees, volunteers, program contractors and other consultants as needed

Anticipated Hiring Range: $94,428 - $102,133 Annually

2026 Full Salary Range: $94,428 - $129,231 Annually

Full Time; Exempt; Non-Union; Benefits Eligible

The City of Bloomington is an Equal Opportunity Employer and is committed to creating a diverse workforce that reflects the community we serve. Applicants who are black, indigenous or persons of color are encouraged to apply. We also encourage women, veterans, members of the LGBTQIA community, and individuals with disabilities to apply.

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change

Benefits for regular, full-time employees of the City of Bloomington (with the exception of 24 hour firefighters and 24 hour fire fighter/paramedics) include the following:

• 10 days paid vacation per year
• 13 days paid personal leave per year
• 13 paid holidays per year
• 12 weeks paid parental leave
• Employee health and dental insurance
• Paid employee life insurance
• Paid employee disability insurance
• Employer/employee paid pension
• Deferred compensation
• Tuition assistance program
• Health club membership reimbursement
• Flexible spending account
• Employee Assistance Program
• Other optional benefits
• Great suburban location, on bus line
• Free employee parking
• (Union contracts may vary from the above list.)

01

The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you. The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process. If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission. The MGDPA classifies the following information as public data about applicants: veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview. Do you agree to supply the data the City is requesting as part of your application for employment?

• Yes
• No

02

This is a reminder that you should check your Spam/Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City wont send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.

• Yes
• No

03

I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N/A.

I have read and understand the above instructions regarding supplemental questions.

• Yes
• No

04

Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the link [click here], scroll down to the Other Necessary Requirements section of the Job Description to view information.

• Yes
• No

05

The advertised wage for this position is $94,428 - $102,133 annually, depending on qualifications. If selected, would you be willing to accept a starting wage in this range?

• Yes
• No

06

Please indicate your highest level of education completed.

• High School or Equivalent
• Associate Degree
• Bachelors Degree in Recreation, Sports Management, Business Administration or closely related field
• Masters Degree or Higher in Recreation, Sports Management, Business Administration or closely related field
• Degree in another field
• Not Applicable

07

If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N/A.

08

How many years of work experience do you have in a recreation focused customer service environment?

• Less than 2 years
• 2 Years
• 3 Years
• 4 Years
• 5+ Years
• Not Applicable

09

If you indicated you have work experience in a recreation focused customer service environment, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.

10

How many years do you have of supervisory experience?

• Less than 2 Years
• 2 Years
• 3 Years
• 4 Years
• 5+ Years
• Not Applicable

11

If you indicated you have supervisory experience, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.

12

How many years of experience do you possess of directly supervising full-time employees?

• Less than 2 Years
• 2 Years
• 3 Years
• 4 Years
• 5+ Years
• Not Applicable

13

If you indicated you have work experience with directly supervising full-time employees, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.

14

Do you have knowledge of cash and credit handling procedures?

• Yes
• No

15

Do you possess Parks and Recreation or facility management experiences such as managing an aquatics center, fitness center or community center?

• Aquatics Center
• Fitness Center
• Community Center
• Memberships
• Senior Center
• Large Events/Rentals
• Indoor Play/Child Care
• Not Applicable

16

If you indicated you have Parks and Recreation or facility management experiences, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.

17

How many years of experience do you possess using recreation management software, preferably including membership management, program registration, facility reservations, point-of-sale, and/or reporting functions?

• Less than 2 years
• 2 Years
• 3 Years
• 4 Years
• 5+ Years
• Not Applicable

18

If you indicated you have work experience recreation management software, please summarize your experience including Software Name, Level of Experience, and relevant work tasks when using software. If not applicable, indicate N/A.

19

Do you possess experience with cost recovery expectations and/or performance metrics?

• Yes
• No

20

If you indicated you have work experience with cost recovery expectations, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.

21

Are you a current Certified Pool Operator? (or ability to obtain within 6 months of hire)

• I am currently a certified pool operator.
• I am currently not a certified pool operator, but will obtain within 6 months of hire
• I am not a certified pool operator and will be unable to obtain within 6 months of hire

22

Do you possess previous municipal experience?

• Yes
• No

23

Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian [Khmer]. Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesnt interfere with understanding, and communicate at informal and some formal levels.

• Spanish - FLUENT
• Somali - FLUENT
• Vietnamese - FLUENT
• Chinese Mandarin - FLUENT
• Cambodian [Khmer] - FLUENT
• I am not FLUENT in those languages or I am FLUENT in another language

24

If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N/A.

25

This question is to determine your status as a veteran under the Veterans Preference Statute, Minnesota Statutes, 43A.11. Please check the statement below which best describes your current Veterans status:

• I am not a Veteran
• I am a Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am the spouse of a deceased Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation
• I am the spouse of a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation and is unable to use the preference due to the disability

26

If you are a Veteran and achieve the minimum passing rating, do you wish to apply your veterans preference bonus points? If you answer yes, you MUST complete the City of Bloomingtons Veteran Preference Questionnaire (click here) and either attach it to this application or send/deliver/fax it to the Human Resources Division with a copy of your form DD-214. Disabled veterans must also supply form FL-802 or an equivalent letter from a service retirement board. Spouses applying for preference points must supply their marriage certificate, the veterans DD-214 and FL-802 or death certificate. Your veterans preference points cannot be considered without supporting documentation. All documentation must be received in the Human Resources Division no later than 7 calendar days after the deadline date for the position.

• Yes
• No
• Not Applicable

Required Question

Employer City of Bloomington

Address 1800 W. Old Shakopee Rd

Bloomington, Minnesota, 55431

Phone 952-563-8710

Website http://BloomingtonMN.gov