COMMUNITY HEALTH NAVIGATOR, FULL-TME

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Job Type

Full-time

Description

We Did It Again!

InterCommunity is a 2025 Healthcare Top Workplaces Winner!

VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford

40 Coventry St., Hartford

828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

InterCommunity HealthCare is currently seeking a Community Health Navigator to join our team. The Community Health Navigator plays a vital role in connecting clients to essential health services. This position supports individuals by coordinating appointments, providing transportation, participating in community outreach, and promoting both physical and mental well-being. The ideal candidate is compassionate, organized, and knowledgeable in basic medical and behavioral health concepts.

Essential Duties & Responsibilities:

Client Support & Navigation

• Schedule and coordinate medical, behavioral health, and social service appointments.
• Provide safe and timely transportation to and from appointments and community events.
• Assist clients in understanding care plans and navigating healthcare systems.

Community Engagement

• Represent the organization at community events, health fairs, and outreach activities.
• Build relationships with local partners and service providers to enhance client support.

Health Education & Advocacy

• Educate clients on the importance of preventive care, chronic disease management, and mental health awareness.
• Advocate for client needs within the healthcare system and community services.

Documentation & Communication

• Maintain accurate records of client interactions, appointments, and services provided.
• Communicate effectively with clinical teams to ensure continuity of care.
• Collaborating with healthcare professionals to ensure efficient patient care

Additional Responsibilities:

• Maintaining cleanliness and organization in patient care areas
• Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered.
• Ensure compliance with regulatory requirements and healthcare policies and procedures.
• Adhere to all federal and state regulations and guidelines.
• Always maintain patient confidentiality.
• Perform other duties as assigned

Schedule:

Monday - Friday, 8:00 AM - 4:30 PM

Requirements

Qualifications:

• High school diploma or equivalent required; associate degree or healthcare certification preferred.
• Valid driver's license and reliable transportation required.
• Strong interpersonal, organizational, and communication skills.
• Empathy and cultural sensitivity
• Problem-solving and resourcefulness
• Team collaboration and independence

Education &/OR Experience:

• Experience in community health, social services, or a healthcare setting.
• Understanding physical and mental health conditions.
• Commitment to health equity and community wellness
• At least 2-3 years of experience working in a medical setting.
• Bilingual English to Spanish preferred
• All Agency Staff Employees MUST show proof of CPR Certification within 60 days of official start date.

Salary Description

Wage Range: $21.25 - $25.00 Hourly